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3.3 /5.0

60 Client Reviews

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Showing 36 - 40 of 60 reviews

Posted by anonymous | August 03, 2016 | Hired Attorney

Worst lawyer ever

She is a rude and unethical person. She took 3500 dollars and i had her less than a month. She would have her paralegals email me paperwork i had already given them and charge me for it!!! Then when it came to giving my ex a depo she had a date that wasnt even a correct one. She had put a date that w...as a sunday and wrote monday. Then at the last minute she cancelled. Then when i went in to with draw she yelled at me and told me how stupid i was and continued to yell at me til i signed a parenting plan she had drew up. And the parenting plan was completely different than what i had wanted because my ex and i had settled on one and she didnt like it. Then she went on to say that id be lucky if id even see a penny back when she had done absolutely nothing besides draw up paperwork!!! How is that 3500 dollars worth of time in less than a month of having her!!! I would not reccomend this woman. She is aweful!!!

Gina Costello

Replied last August 03, 2016

I get it. Probably the worst position to place your lawyer in is a sudden change of heart about what you want in a custody case. When this involves simply handing over custody of young children to someone who has hurt you, it places them and you in serious danger. You switched directions on me, I thought I had a strong person wanting to get her kids back I was angry to see bad guys win and I am sorry if that seemed as rudeness or pressure. I asked you to sign an amended parenting plan to correct the one you filed yourself initially. I recall the mistaken parenting plan you filed yourself awarded custody to your ex. Further, I wanted to make sure that even if you agreed; otherwise, you could always have the correct one before the court if you changed your mind and wanted to fight. When you hired me within 24 hours I drafted 56 pages of written discovery and served it on the other-side before the dead line. I set a deposition but thought because I was asking for the same information in written form this would not be a productive use of your money. I defended you while one of the most aggressive attorneys in town took your deposition. Afterward while you were in tears I spoke with you at some length about how having a person with a criminal background living in your home will be a problem. I tried to get you out the situation. I tried to give you insight on the impact it would have on your custody case. I also did a background check to determine the criminal activity afoot at the home of your ex- husband's parents. I refunded you over a thousand dollars in unearned fees. Simply, there is a huge difference between two parents getting together and deciding what is best for their children - (mediation), and one person being bullied and in tears willing to simply give up. I tried my best and am sorry you did not appreciate the time I gave you in support and understanding. If a charge on your bill included us sending information to you that was duplicative or simply not right, please contact me and explain. Often we get busy or were provided incomplete information and need to send it back to you for specifics. I recall we had to really move fast on your case because it was already old by the time you hired me. Deadlines had to be met or at least preserved to prepare your case for a Motion to Amend the current orders, but most importantly for trial, if need be. I hope things are moving forward for you in a manner that best suites you and your children. GMC

Posted by anonymous | August 03, 2016 | Hired Attorney

Go somewhere else

I hired Gina to redo a parenting plan. She told me should could get it done quick and it turned into several months. The service was poor and her employees called back after weeks of emails and left voicemails. They were not professional, talking to me about their other clients after they left the of...fice. When it was time to sign the final documents, I made corrections to it 4 times before the mistakes were corrected, they couldn't seem to spell my kids names right. And I was charged the entire time she made corrections to the document. The final bill included several charges that were not accurate. I highly suggest that you take your money elsewhere. I wish I had.

Gina Costello

Replied last August 03, 2016

Response I am truly sorry for the difficulties You describe. It is not right that you were billing for our mistakes and I urge You to contact us to make it right. Thank you for your post and we hope You give us the honor of making this Right. Gmc

Posted by Christi | June 08, 2016 | Hired Attorney

Best attorney in Spokane!

I hired Gina to do a really complicated custody case. Let me start out by saying the reason why I hired Gina, I had been trying to do this case on my own. Everytime I went into the court room I saw Gina in action with her other clients. I told my husband that I wish I could have her as my attorney. G...ina even helped me before I hired her. She would tell me little things I could do because she saw I was doing it by myself. When I finally hired Gina she worked so hard for me, she went above and beyond what a normal attorney would do. Gina actually cares about her clients. I can't say enough about her. To make a long story short I won custody of my daughter and I know it would not have happened if it wasn't for Gina.

Posted by anonymous | April 15, 2016 | Hired Attorney

Gratitude - My Son & I Thank You

Gina handled the third party custody of my son, although I was on the other side of this and opposing to her client, she was considerate and thoughtful. It was the worst day of my life in one respect and the best day. I still get to be part of his life, he is well taken care of and my grandmother has... custody. What was clear to me, was she really was working in the best interest of my son, she was knowledgeable and considerate. Although she represented my grandmother, had her best interest at heart, she was a professional with compassion towards me. With that said, Thank you Gina, my family is doing great, I am clean and sober, I have a great relationship with my son and see him all the time. This could have torn my family apart and instead was a saving grace. Think of you often with gratitude.

Posted by anonymous | March 30, 2016 | Hired Attorney

Waste of time & $$$

By far the worst customer service experience from Gina and her employees. I interviewed Gina to be my divorce lawyer and hired her. Why? Because both her and her Web site gave me the false indication that she was compassionate and on my side. Saying I could call anytime. Well everytime I called it... was handed to the paralegal who wasn't real friendly. Swearing on the phone, being extremely rude. I had to rewrite my parenting plan numerous times after I had already done it. Why? I have no clue. And why I was charged for their mistakes? No clue. I started calling after a few months asking for a statement because I had given her 3000$. I ended up getting my first month statement, they never mailed or provided me with anything else. I had numerous rude phone calls from Gina. I walked in with a friend to fire Gina and she begged me back. BIG MISTAKE! mediation comes and I bring my dad. Gina was not prepared for mediation. Every part of mediation was a ridiculous waste of time. She had offers she never showed me. Why? I have no clue but my guess is the longer the divorce the more money for her. I was in tears for weeks because she told me lies. I was told my child support for 2 kids wd be less the 300 a month. When I went to talk with my ex I was told that was a lie he offered 1300. That's a 1000$ difference. It makes me sick that she wd pull that on a single mother. I called her out on it and she had no excuse. She ended up quitting on me after doing nothing for my case and now I owe her an extra 1500 on top of the 3000 I paid and I now have to represent myself because she failed. She swore at me and said harsh mean things. When I went to pick up my files I stood there for 20 minutes listening to them swear and talk crap about people in the back room. I'm disgusted by how she and her staff do business. They made an easy divorce a living hell. Her excuse was always a bigger case. How am I less important then the rest of your customers. . My only guess is she only cares about the cases that r making her big bucks, easy cases like mine who cares right? Wrong! She's awful horrible attitude, horrible person, horrible values, horrible ethics. A waste of money and time. Go somewhere else. A place that maybe won't charge for initial consult. I'm not paying someone that I'm interviewing!!! No one should have to deal with her crazy drama during a rough time in their life. A lawyer should have stability and she's just straight up Crazy!!!

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