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25 Client Reviews

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Showing 1 - 5 of 11 reviews | Insurance

Posted by Tara | November 07, 2020 | Hired Attorney

SO happy I found him!

This review is for an accident I had back in 2014, but definitely bears writing about, now, in 2020. I had a large SUV pull out in front of me, taking a left-hand turn onto the main thoroughfare, on which, I was travelling at 35 mph, the posted speed limit and could not brake and stop in time before ...colliding into them, in my small sedan. I went to the hospital, as I was 20 weeks pregnant, as per my midwife’s suggestion, and fortunately, had a blood technician that gave me Marc’s name and recommendation. I had an in-person meeting with him and signed the paperwork and got the PIP care required for the neck pain I suffered from the whiplash. The insurance company on their end low-balled us an offer and they (Marc and Karen, his excellent paralegal) wouldn’t stand for it, so they helped negotiate a much higher offer and we succeeded! I really loved working with Karen. She was a dream; very communicative, kind, caring and tough, when need be. The settlement was enough that our budding little family could become first-time home-owners and it was well worth using their services to fight the good fight and pull through in the end. I am ever grateful to Marc and Karen for helping represent me in this crazy hassle with insurance companies who don’t want to dish out when their clients are clearly in the wrong.

Posted by Robin | September 18, 2020 | Hired Attorney

Professional service review

In 2018, I was rear ended in my car while at a stop light and sustained a traumatic brain injury, neck, tooth and back injuries. The impact to my life and work-life is substantial and my case was long and complicated. Marc never wavered in his confidence for my case and his ability to navigate the pr...ocess. Having a brain injury meant handing the paperwork and organization of the details of my case unreachable. Marc and his team took over all the management of medical claims processing and supported me through a very difficult IME process and deposition. Marc went above and beyond to make sure I understood what to expect on deposition day and cared that the environment would be as supportive as possible for my healing brain. Having never had an accident before, I had no idea the complication of the insurance claims process. I can’t imagine going through it without exceptional representation, which Marc provided me from beginning to end. It was a long fight in which Marc never gave up. He knew which expert reports would be needed and guided me to the experts to conduct them. I’m excited to report to you that Marc was able to reach a full benefit settlement for me, both from the driver’s insurance company and also my own under-insured motorist policy. Yes, it was well deserved due to my losses, but I’m confident that I would not have been able to reach that positive and successful outcome without his representation. Having the support from Johnston Law Firm allowed me to focus on healing from my injuries, which is a full time job. Marc and his staff are responsive, knowledgeable, kind and care greatly about supporting the injured. I’ll always be grateful to him for providing me this help at a time in my life when I needed it most. I highly recommend him to help you too.

Posted by Anna | February 18, 2016 | Hired Attorney

Car Accident while Pregnant - Marc to the Rescue

I was hit by a driver who ran a red light in Salem, Oregon while I was pregnant and with my 2 year old son in the car, which was completely totaled. I had to wait 7 months to get an MRI (because of the pregnancy) and found out I had a torn disc and joint damage in my lower back. The pain was almost c...onstant from 2 weeks after the accident, and even after the birth of my second little boy. The insurance company figured out early I had real damage done and tried to get us to settle. We contacted Marc confused and scared all my medical bills would not be covered if we didn't handle the insurance company correctly. He explained the entire process to us and re-assured us that they would cover every bit of our medical expenses that the law requires, and boy did he fight to get us that. They tried multiple times to get us to take a fraction of the policy limits even with doctors explaining I would have to undergo multiple operations. He never once gave in or made us feel like we should settle for less.They tried stalling and different tactics but he called them on it every time. In the end he got us exactly what he promised and we can't thank him enough. We have never had any experience with insurance companies or lawyers before and I can't imagine making it through that process without Marc and Karen :)

Posted by John | April 01, 2014

Marc Johnston - A Very Effective Negotiator

I found Marc Johnston online and then after our initial meeting hired him to represent me with several insurance companies that should have reimbursed me for my out of pocket costs. Marc was very adept at applying appropriate and increasing pressure on the insurance companies. Marc was very good a...bout keeping me informed about what he was doing on my behalf for quite a few months and his opinion on what next steps to take. Ultimately the insurance companies settled just before we filed a lawsuit. The outcome settlement was quite a bit more than I had hoped for or expected. I was very happy not to go through the time and expense of a lawsuit. I attribute these great results to Marc’s professionalism and expertise at negotiating with the insurance companies. I recommend Marc without reservation.

Posted by Alanna | March 05, 2014

Denied Insurance Claim

I am so thankful for Marc Johnston. I had to have an emergency surgery that my insurance company denied payment on. Marc Johnston took my case and won. I was looking at a bill of about $30,000. When I received a letter from the insurance company staying that they should have paid my claim in the ...first place I was ecstatic. I am so thankful that Mr. Johnston and his firm fought for me and my rights. I could not have done this on my own. He is dedicated and hard working. He answered all my questions in a timely manner and explained everything that he was going to do. I recommend Marc and his firm very highly. Thank you!

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