Unfortunately the results my husband and I left us highly disappointed. Our attorney hardly ever communicated with us, in fact the only time we would get a response is if I asked for a supervisor. We left numerous messages, emails and correspondences and was left in the blind up until this month afte...r I decided to be very persistent in my calling. Grant it our case was not of a huge value by attorney standards but it was alot to us. Our lives were drastically changed after the accident we were in, there was missed work etc. There was a representative to answer the phone as if she was lying in bed, it was unbelievable. To add insult to injury a gentleman sent over a satisfaction survey and referred to me as Mr. Do they not read the details of whom they are contacting? Highly dissatisfied!

I highly recommend J Sanders when I first contacted them about my kids case they was on it very nice and friendly I didn’t have any problems everyone reached out to me about my kids case before I could contacted the office they kept me updated about my kids case when I tell you guys there are the be...st and I just want to thank them for everything they have done

I came to the law firm after my car accident in July 2021 and it was recommended by someone whom has at least 2 cases with them. I felt like..."Okay, lets support a black firm", even though after deciding to go with them more then 2 people told me about bad reviews . I wanted to give them a change... as my story could be different from those previous clients. Things started off great and then started to go down with a lack of communication. I was understanding as these Covid-19 days/years have changed how we do business, but felt it showed us we just had to check-in more then ever. My case is still open but settled with me waiting for what would be a final payout depending on insurance (this started in April). Everyday for the last month my family has asked "have you heard anything" and the answer is no after calling, emailing and waiting for a callback or reply. I rated my experience right in the middle because that's how I feel....stuck in the middle of things. They could go good and then on the other side they could keep leaning toward bad.