I contracted this firm back in October 2021 for a car accident that I was involved in and was injured with 7 herniated disc I went back and forth to Dr for a few months and had to have the shots I advised them that I felt the treatments weren’t really effective and that the bills were running up I wa...s advised they would fight for me to at least walk away with some compensation for my pain and suffering I didn’t hear from them for six months after the insurance agreed to settle I had to call them and inform them that my bills they advised me they were handling hit collections and were being reported on my credit which they should have never let get that far.today I was finally paid out my settlement because I would not keep waiting on them to get the bills taken care of I’ll handle them on my own I’m looking over the documents and the firm still charged me the 40% after leaving me with accounts that went to collections and that I still have pay out of the little amount I was left with . I’m so frustrated and upset because I thought this firm would handle all of this which is why I contracted them and paid them most of the settlement amount at the end of the day they got more money than I did and I’m still having to pay the amounts to the Dr Er and imaging company out of my portion this firm is horrible and the way they never respond and follow up with clients I had to keep calling and following up

Unfortunately the results my husband and I left us highly disappointed. Our attorney hardly ever communicated with us, in fact the only time we would get a response is if I asked for a supervisor. We left numerous messages, emails and correspondences and was left in the blind up until this month afte...r I decided to be very persistent in my calling. Grant it our case was not of a huge value by attorney standards but it was alot to us. Our lives were drastically changed after the accident we were in, there was missed work etc. There was a representative to answer the phone as if she was lying in bed, it was unbelievable. To add insult to injury a gentleman sent over a satisfaction survey and referred to me as Mr. Do they not read the details of whom they are contacting? Highly dissatisfied!

Worst law office I’ve ever dealt with! Have never spoken with the actual attorney. More than 7 months and no results. Communication is terrible. Case managers never answer the call and if you leave a message it may be weeks before you receive a return call if at all and the receptionists act as thoug...h you’re worrying them by calling. Why are y’all even still in business!! I heard the commercials and thought ok I’ll give them a fair chance but boy was I wrong!! Please do yourself a favor and find you a real attorney who actually cares!!

Dominique Barr was by far one of the most sweetest, kinds, and great customer service I have experienced. I never talked to JLS about anything. The two ladies that got my case have very bad communication skills. The physical therapy practice was terrible. This process has been a nightmare and I'm rea...dy to be over. I had better expectations for this company. No a happy client.