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4.5 /5.0

102 Client Reviews

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Showing 101 - 102 of 102 reviews

Posted by Tim l | January 14, 2019 | Hired Attorney

Took two years for them to relize they couldnt get information after being removed from case.

Lack and communication. They didnt inform of any appointments, that they set up. I couldn't get any update. So the way I see it they wasted years with no outcome. Only after personally taking my case into my own hands did the case start getting done. I cant even get a itemized bill or any bill for t...hat matter.

Jan Dils

Replied last January 14, 2019

We regret to read that you are not satisfied with our firm. We pride ourselves on excellent customer service in helping you get the benefits you deserve. We have several processes in place to ensure that communication remains active between clients and staff. We would very much like to discuss this via telephone as we are unable to discuss specific claim matters on a public platform. Please, let us know what time is best to reach you so that we can connect as soon as it is possible. Our office hours are M-F 8:00-4:30. We are looking forward to speaking with you.

Posted by Chris White | May 15, 2017 | Hired Attorney | Social Security Disability

Negligence-One Word that Describes-Do not Trust

Negligence. One word that describes my experience with Jan Dils. Negligence by definition is failure to take proper care in doing something and resulting in damage or injury to another. I had written an early review last year and if I could take it all back I would but I can’t. What can do is in...form about what has happened in the past year and how I lost my trust and respect for Jan Dills. I pray that none of you would make that same mistake. I worked with a case manager who I trusted for insight and direction. Over the past two years I went from job to job as I struggled with my mental illness. I have been literally fighting for my life. I have dealt with depression, anxiety, and suicidal thinking. I had no option but to work to survive to keep my mind of those thoughts. At most I could do part time and struggled to do that in the past two years. My case manager “KM” knew everything that was going on in my life when it came to work and what I was doing for work. I have been in the process of disability for two years with Jan Dils. Many people case managers included and those people that you turn to for help like “JC” think that $900 is not enough to survive on and some even encourage you to work. I had at times been told that social security might not be the best option. Let me share with you when you go through two major depressions and two breakdowns with very little hope of supporting yourself that $900 can save you from homelessness or suicide. I do not know either of them well enough to know if they have dealt with mental illness but what I do know is both women were able to hold the same job for two years that I have been a client with them. For many people who battle depression and anxiety on a daily basis being able to hold a job for longer than three months is almost impossible. Jan Dils and the people that I have worked with can go home with a sense of security for never having to walk in my shoes or many of their other clients. The phone call I received from “K Shatter” was one of the worse I have ever gotten. During those three months I corresponded with her updating her on how the job was going and my pay stubs. Not once did she or anyone else from Jan Dills inform me about how my current position could affect my disability case. You think after knowing someone for two years and aware of their work history that statistically speaking they were going to lose this job as well. The phone call which I received had no tone of sympathy or compassion from my case manager. She then went on to tell me that she had the information reviewed with a senior attorney and could no longer represent me. If not to make things worse she went over every pay stub and how I went over the SDA limit each of the three months. Now why would someone wait three months to have a senior attorney review you case and why would never be advised about it? By this time there was nothing I could do, they left me with very little options other than well wishes and hope that I could continue with my current job. Jan Dils took away my hope and shattered me into pieces. Please do not let them do the same to you. I don’t know how the Lord feels about me sharing this letter but when people’s lives are at stake, it is important that they know just what Jan Dils is about. Proverbs 3:5, Romans 12:9, Revelation 5:9

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