Avvo Review Score

4.5 /5.0

102 Client Reviews

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Showing 96 - 100 of 102 reviews

Posted by anonymous | August 21, 2024 | Hired Attorney

Sounds too good, generally is first red flag.

They represented me, first I did all the work, secondly I went through a few people to speak with, before I could communicate clearly with a respectful individual there. No returned phone calls, or emails, I finally landed a very nice person and I'm so sorry to forget her name, but she was a very pro...fessional empathetic person, unlike Jan Dill's who when I did finally get to speak to her, I had to remind her on several occasions I was ill, and the way she spoke to me over the phone was very disappointing, I have an unusual case which is hard to manage, so I'll give them that, but as far as being the fluff, and perfection you see online was not the case for me, or my experience as a client, most of the hard work was completed by me, so they just had to keep InTouch, and update me, which they do not do. Lawyers are very busy, I get that, this is why you need a very good team to deal with the client, I went to law school, so I have a better understanding then most of the process, I just feel as though the care, respect, and work ethic was not present for me in my opinion. This was a very disappointing experience for me.

Posted by Byran | May 02, 2023 | Hired Attorney | Lawsuits & Disputes

No representation

I had Jan Dills lawyer firm as my attorney and let me tell you if you want a lawyer that does not work. Then this is the lawyer for you. I had at least three different people who started the case and passed it off on someone else’s. I had to do all the work. They only contacted me twice before the he...aring and once after. You could never get it contact with anyone over the phone. I knew the result of the hearing before the lawyer. I contacted them by email to notify them of the results and still have not been contacted back. So if you want terrible representation this is definitely the law firm to have. PS still waiting on that call back Jan Dills attorney at law.

Jan Dils

Replied last May 26, 2023

Byran, we are sorry to hear of your negative experience. We did follow up through several avenues, but you expressed you would like to drop your case. If you would like any further assistance or if you have changed your mind and are open to a conversation, please give us a call at 304-428-8900. We sincerely wish you the best.

Posted by anonymous | April 26, 2022 | Hired Attorney | Social Security Disability

Worst experience.

Hired Jan Dils but never saw her once. Dealt with another attorney in her practice whom wouldn't return my calls or emails. She was never available to answer any questions. Barely spoke to me before my hearing just walked in the hearing with me and sat speechless the entire time. Of course I didn't ...win due to poor representation. She blamed it on the judge being fairly new. I've since spoken to other lawyers who cannot figure out why I did not get compensation considering I'm "the perfect candidate." I've been suffering from several debilitating illnesses and chronic pain for 20 years yet here I am with no help.

Jan Dils

Replied last April 27, 2022

We’re sorry to hear that you had a poor experience with your claim. We always try to ensure that our attorneys return calls and emails promptly and provide excellent representation in the hearings, so we are sorry to hear that you feel our attorney who represented you did not meet those standards. We help many people who are in similar situations to yourself get approved and when others get denied by Social Security, we know it can be very difficult. We would like to have a chance to speak with you about your experience so we can try to improve in the areas that you mentioned. Please message us back or give us a call to speak with us about this in more detail.

Posted by Jennifer | January 15, 2022 | Hired Attorney | Social Security Disability

Total incompetence

This law firm had my disability case for 6 years. I did all the leg work. Specifically medical records. Very difficult to get hold of anyone for updates or progress, of which there never was. Because they were doing nothing. One hearing before a judge. A paralegal showed up 5 minutes before the heari...ng. Knew absolutely nothing about my case and attempted to "cram" info from me. Literally laughed out of the courtroom by the judge. I fired this firm and hired a local attorney who works alone but a high success rate. I received my disability 5 months later. Jan Dios supoenaed the court for part of my backpay and received after doing absolutely nothing. This is nothing more than a social security mill. With thousands of cases and numerous offices even if they are successful in 1 of 5 cases, they're making millions of dollars annually. Stay away from this firm!

Posted by anonymous | November 23, 2021

Doesn't keep in touch at all

My girlfriend, Marisa Brookover, has been trying to get in touch with these people for close to a year, but they act like she doesn't exist. She has done what they told her to do, but then they just leave her hanging. We would NOT recommend. Very poor customer service.

Jan Dils

Replied last November 24, 2021

Hello! We’re saddened to hear that you feel as though we have offered your girlfriend poor customer service and have left her feeling as though she doesn’t exist. Every person who calls into our office is very important to us, and we strive to offer the same attention with each of them. However, it appears that we are currently awaiting medical documents from her treating source to review and are unable to obtain ourselves. Once this information has been received, we’d be happy to continue with Marisa’s consultation. We've left Marisa a voicemail and would like to discuss this further. Please allow us the opportunity to address and answer any further questions she may have regarding her status by returning our call as soon as possible.

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