As a veteran, I have been extremely satisfied with the assistance I've received from Jan Dils Attorneys regarding my benefits. They have been thorough, professional, and continue to support me with my ongoing claims. Their expertise in navigating the complex VA system has made a significant differenc...e, and I truly appreciate their dedication. However, I do have some concerns about their communication process. Every time they call, it's from a different number. I don't typically answer calls from numbers I don't recognize, and I've already saved several of their numbers in my contacts, only to find out they no longer use those numbers to contact me. This has led to missed calls and delayed communication on my end. Additionally, I've noticed that whenever I try to call them back—regardless of the time of day—my calls go straight to voicemail. It’s hard to believe that someone is on the phone all day long, and if they are, I wonder how they manage to get any other work done. It would be much more reassuring if I could reach a live person or receive a call back in a timely manner. Overall, while their legal support has been invaluable, improving their communication practices would make the experience even better.

I had contacted this attorney several years ago to represent me on appeal. The did good on this. Hence the three stars. If you use attorney make sure the contract is specific about issue and time. I had claims pending that they did nothing on but took 20 percent. I filed claims no assistance from th...em they took 20 percent. I filed supplemental claims no help took 20 percent. Lastly I added my dependants no help from them they took 20 percent. Said that because they got me to 30 percent they were entitled to it. I got myself to 30 percent. They may fight for you. But they cost me thousands of unearned money. Use a vso or other free service. Learn from my mistake

Hands down, the worst experience with working with an attorney in terms of communication. I was referred to this attorney by an immediate family member who is rather embarrassed by this offices' lack of response to their clients. My case has not been resolved yet and I'm less annoyed of that than the... client relations by this office. Unfortunate indeed