I received a traffic ticket in Mecklenberg, but live outside of the US for work. After reviewing a few lawyers I chose to go with Ms. Hicks. She was courteous and professional, explained my options and how she would proceed. She allayed my initial fears about the ticket, and kept the process as painl...ess and stress-free as possible. Because the court date was several months after our initial contact, I contacted her a few days before my court date to verify all was in order, which she answered promptly. On the day of the case, she informed me the status, which went smoothly and the outcome was as desired. Due to the fact I live out of country, I requested information on how to pay my fine electronically, and she sent me a step-by-step instruction on the process, which allowed me to quickly and easily pay the ticket. Based on my experience, I would recommend Ms. Hicks.