I've never written an Avvo review... This will be my first. I was arrested for a DUI In early 2015 and I was involved in an accident which fortunately included only myself. Given the accident I knew I would need the best attorney I could find. After asking friends and searching various sites for revi...ews I narrowed it down to 3 attorneys. Nan was the first attorney I contacted, and she made time to meet with me in between court appointments at the Palo Alto courthouse. When we arrived, the the Deputy Sherriff at the metal detector asked who I was there to see, and I mentioned I was there to interview an attorney to possibly represent me. When I gave him Nan's name, he became very friendly and said you will not find a better attorney and that she was extremely well respected there. Another Sherrif jumped in and said I would lucky to have her. That was surprising. She came out when I texted her, and in 5 minutes of questions guessed what my blood alcohol was going to be within a surprisingly accurate range, assessed my accident and injuries, and then wrote out a detailed sequence of events that she was going to help me achieve including keeping me with a license to drive back and forth to work with no down time. Her assessment was so impressive. With that and the Sherrif Deputies having already given me unexpected references, I hired her on the spot and wrote her a check... Best money I ever spent. My suspicion that she was going to be a masterful navigator and negotiator and was severely underestimated. Everything she laid out happened. I was completely honest with her up front so I had no surprises. My case is still ongoing as my injuries have prevented me from completing my community service, and Nan remains diligent after so much time. I honestly believe I would have been screwed had I not hired her. She took all he stress out of an unbelievably stressful time in my life. I will never forget it, and I cannot put into words how strongly I recommend her!

I hired Ms. Bucknell a couple of months back on a Domestic Violence case after interviewing more than 6-7 attorneys, not only in San Jose, but all over the Bay. While her fees were slightly on the higher side, if I had to take this decision again, I would choose Ms. Bucknell. Not only did she give me... a complete picture of my case and possible outcomes from day one, but she also provided me with comfort and constant responses so that I didn't feel alone in this fight for even a second. She responded to my questions patiently and at most times, within 5 mins on text or email. And having worked with another Attorney, who wouldn't even reply to most of my emails, save give me his phone number, this was a refreshing change. Ms. Bucknell would give definitive answers even while texting back. The fact that I am from an Asian country and here on an H1B (and at a significant disadvantage compared to citizens) did not deter her from getting the best possible outcome on my case. Last week, during the pre-trial hearing my case was dismissed by the DA in the "interest of justice". Ms. Bucknell is hard as a nail attorney and has a great personal rapport with the DA in San Jose. And the more information you provide and the more forthright you are with her, the better outcome she will get in your case. All the best!

Nan is amazing person and great attorney who cares more about clients than money. For my case she went above and beyond to get a good deal for me as well as helped me with other services like providing travel docs as I am on visa and it would be hard for me to travel internationally and come back. Sh...e made sure everything is taken care off. What the other guy mentioned about money, I dont agree she actually is all about money, infact many times I had to remind her that my payment is due.

Regarding the gentleman who gave 1 star rating, I feel this is just a communication gap or misunderstanding my friend. Nan is very compassionate and brilliant attorney. I would definitely recommend her to you sir or my family/friends.I am aware that she gets many calls every day for advice and she ha...s to refer some to public defender.Due to time constraints she might have asked question related to payment at the beginning.She is very brilliant,committed,hardworking,caring & friendly attorney. I will thank Nan rest of my life for her help in my case. I was arrested for Domestic violence charges against me, I was very stressful and traumatized.I am glad that I made a smart decision to hire Nan after initial free consultation with her. She immediately started working on my case and answered all my questions with great compassion. She handled my case brilliantly and contacted DA's office and got charges against me dropped. Her positive personality and caring nature helped me to recover from my stressful situation.She has huge population of international clients who are facing immigration consequences for crime and she handles their cases very carefully to protect them from problems with their VISA or possible deportation.I can suggest Nan to anyone who is seeking legal help to hire Nan for their criminal cases.Thank you Nan!!

Nan was amazing from the first phone call I had with her, to the last text she sent me letting me know everything was finally over. I was a nervous wreck the entire time, but Nan was always there to text me with reassurance. She knew I was a UC student with little time and money, so she worked very h...ard to get me the help I needed. I never had to be inside a court room or look at confusing court documents. She was even there texting me when I was at the DMV and had a question about getting my provisional license. Nan is a lifesaver!