I can’t rate her customer service but she didn’t offer any. I paid in full for an uncontested divorce almost 3 years ago and I’m still NOT divorced! I call, no return calls. I email, no response. Now she has an answering service so I know without a doubt I won’t hear from anyone in that office. I sho...uld have read the reviews first but I didn’t. It’s so bad, when my husband told his attorney who I hired, his attorney said “You don’t need me to beat her. She isn’t going to do anything. She’s a joke!” He was right. My husband, because I’m still legally married, did not hire representation and probably won’t ever have to. Do not hire her. Apparently she has more cases then she can handle. All of the 5 star reviews are from years ago. All current reviews are 1 star. This is so sad. I paid her $3500 and I’m going to end up hiring a new lawyer. I just want to move on with my life and maybe she doesn’t realize how this is affecting me, and judging by the reviews, several others.

My experience with attorney Erinn G. Brown was so awful, I was left with no choice but to fire her few months after I retained her. Erinn G. Brown hardly ever returned my calls and hardly ever responded to my emails regarding the progress on my case. Whenever she decided to return my calls, Erinn G.... Brown's information about my case was mostly outdated and was mostly useless to me. Also attorney Erinn G. Brown hardly ever did anything that I asked her to do on my case. Throughout my ordeal, Erinn G. Brown came across as being arrogant, vindictive, biased and non compassiobate. Despite my numerous requests for Erinn G. Brown to send me monthly itemized billing statements as her contract stated that she would, she NEVER did. The first and the ONLY time I saw an itemized bill from.attorney Erinn G. Brown, was after I fired her and was after I filed a complaint with the State Bar against her. By then I was at a disadvantage to dispute many of the questionable charges that Erinn G. Brown billed me for.

I don't know who y'all are talking about but Erinn has been my lawyer now for almost 3 years ... She works with us on money not once has she asked for ridiculous amounts of money in fact for 3 month she pretty much has been working for my cases for free til my settlement was approved ... She is blun...t she'll tell you how it is and what to expect so if you can't handle that then yeah maybe you should find another lawyer. Her and Matt both was really there for me and husband when we were going throw some really hard times ...