I can’t rate her customer service but she didn’t offer any. I paid in full for an uncontested divorce almost 3 years ago and I’m still NOT divorced! I call, no return calls. I email, no response. Now she has an answering service so I know without a doubt I won’t hear from anyone in that office. I sho...uld have read the reviews first but I didn’t. It’s so bad, when my husband told his attorney who I hired, his attorney said “You don’t need me to beat her. She isn’t going to do anything. She’s a joke!” He was right. My husband, because I’m still legally married, did not hire representation and probably won’t ever have to. Do not hire her. Apparently she has more cases then she can handle. All of the 5 star reviews are from years ago. All current reviews are 1 star. This is so sad. I paid her $3500 and I’m going to end up hiring a new lawyer. I just want to move on with my life and maybe she doesn’t realize how this is affecting me, and judging by the reviews, several others.

This is not a personal review and is strictly on her as an Attorney. She was never prepared or organized for hearings or mediations. She will not return calls or emails and absolutely will not keep you updated on your case. If you dare question her.. she will become very agitated and blame you. You h...ave been warned and good luck if you hire her.

DO NOT HIRE!!!!! I retained Erinn for my divorce attorney and she "handled" my case for 26 months with NO RESULTS! My ex-wife is a meth addict that had custody of our children removed from her by the CPS, Erinn still did nothing for me, she didn't even TRY to get me full custody. Erinn only demande...d MORE money!!! Erinn did nothing to get me custody of my children, she stated "Of course I can file an emergency custody hearing, but I absolutely WILL NOT file it for free". I paid Erinn and additional $5,500 to file the emergency hearing and she NEVER filed it. She lied! I have over 200 text messeges to Erinn begging for help, she ignored and never responded. I have multiple bank transactions to Erinn totaling over $27,500 and she did absolutely nothing for me or my divorce case. She lied and manipulated me the entire time. Erinn purposely stalled my divorce case to extract as much money from me as possible! Erinn lied to me on numerous occasions and severely neglected my case. Erinn has caused great harm to my case, not anything beneficial. DO NOT HIRE!!!

Erinn Brown as your Attorney would be like not having any one to represent you at all that's my opinion, she need to get out of the legal profession if she is not going to work for clients. My son hired her as his Attorney and she never called him when he needed answers about his case and she would... refer him to her assistant who was clueless and could not clearly answer his question, and he would call her office and they put him on hold and i paid on my retainer but I'm so glad I didn't give her what she was asking for because she would only talk to him regarding MONEY I know shes a ripe off don't waste your money. HORRIBLE EXPERIENCE.