Avvo Review Score

4.8 /5.0

102 Client Reviews

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Showing 21 - 25 of 102 reviews

Posted by anonymous | February 14, 2018 | Immigration

Thinks life is so easy

I had a bad experience in Ciudad Juarez. I came back to US and went witht this lawyer to see if I could get a second opinion, and I felt insulted after my appointment with her. The last thing I wanted to hear is somebody to tell me I should move to my spouses home country or that Cancun is a fun plac...e to live. This lawyer thinks its so easy to get up and leave and move to a different country like nothing. I have to think whats best for my kids. I’m a mother and I don’t just think about me I think about my kids first. All I needed was a yes or no answer if the case was able to move forward.

Ruby Powers

Replied last February 14, 2018

We strive for great customer service and in giving our assessment; we also try to give hope and alternatives. We are sorry that the information discussed was misinterpreted. As you know our firm is not the firm that caused the bad experience in Ciudad Juarez. You came to our office for a second opinion and unfortunately the options presented to your family were very limited and thus you misunderstood our words of hope with indifference. We realize immigration cases can be stressful. We try to express hope in any way possible. We have tried to reach you to discuss this misunderstanding and affirm our compassion to your situation. We wish you would reconsider your opinion of our services. We wish you all the best.

Posted by anonymous | February 04, 2018 | Hired Attorney

Excellent Phone Call

First we tried with SKYPE and that did not work and then we used MagicJack to talk from Vietnam to Houston. Ruby answered all of my questions and answered questions I did not know I had. I will be seeing her in June.

Posted by Sarah | October 30, 2017 | Hired Attorney | Immigration

Definitely the Best!

Its been a long journey ( one whole decade,) and being in removal proceedings, I have had the experience of working with several different attorneys/firms along the way. I would highly recommend Ruby Powers firm over any other I dealt with. I found their firm to be so much more "human". Ruby was al...ways available, no matter who was dealing with my case. I got replies within minutes of sending an email somewhere at the end of my day. Which told me her day had not ended. I was a little nervous when I found that Ruby won't be dealing with my case directly. However, after meeting Jose Aponte in person, my fears were totally alleviated. My husband and I left there feeling he will do his best. And that is all we wanted. I knew there weren't any guarantees in immigration court, but regardless of the outcome that day, I knew I was in good hands. Being a woman of faith, it meant a lot more than words can express that Jose took the time to pray for us. Yes it's a win for him, but I sense that for him, his clients are more than just that.

Posted by Marisol | July 16, 2017 | Hired Attorney | Immigration

The people that work there are Amazing

Went for my biometrics appt and they asked me for my marriage license. I didn't have it with me I called my lawyer and Cristina which she is amazing, immediately emailed a copy to me and didn't have to get rescheduled. They will always respond to your emails right away and always keep you on the loop.... I definitely recommend them.

Posted by Chelsey | March 29, 2017 | Hired Attorney | Immigration

Fantastic and upstanding!

My husband just got back Monday from his interview in Guatemala. He was only there for 2 weeks and that was exactly what the office had said from the beginning. He was approved and now we can finally move forward onto the next step in our life. We are sooo thankful for Ruby and everything the office ...has done for us. They truely have great knowledge of what the laws are and how they can work through them. They have always gone above and beyond to help us in any way they could and have been so friendly while doing it. For anyone that may read this while considering this office for representation look no further!!!!! Put your worries to rest knowing that they will take care of you with the utmost respect. Not to mention they also take payments which helped us out in our situation. :) They are a true blessing for the one out there in need of help with immigration!!!! We will definitely be working with her in the future to apply for my husbands children and his family. THANK YOU THANK YOU THANK YOU!!!!!#teamruby!

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