If I can give this law firm 0 stars, I would. I am utterly disgusted with this law firm. I typically never leave reviews for anything, but this law firm is nothing but a scam. I paid upfront 5,000 for a simple child support/ custody dispute. I can just say, Brett Pritchard and Brent, did absolutely n...othing for my case but charge me an arm and leg. Before finding a different lawyer, I have paid triple over the original balance for a temporary order that even the judged questioned what was my attorney expecting. A year goes by with this firm, and my son was about to be taken away from his mother from CPS and yet they still couldn't read up on my case. When the CPS court arrived, my attorney was ill-prepared and even made the excuse he didn't know about the case until the day prior!!! Mind you, I was aware about the court hearing a week prior along with the paralegal, CPS workers, and opposing counsel. This law firm almost made me lose my son to the system if it wasn't for CPS lawyers who was able to put my son into my custody. However, prior to this, my attorney canceled my final hearing 3 times before CPS got involved. Which one, he canceled because of "scheduling conflictions," but when I confronted Brett about it, he said "he was on vacation." THEY CANT EVEN KEEP UP WITH EACH OTHERS LIES. I am filing for a grievance to the board, because a firm who doesn't represent their clients to the best of their ability, or even have the DECENCY to look over a case, then they shouldn't be practicing. And going to find a way to make this law firm black listed for military members. I never want another soldier to go through a scam law firm as I did.

This law firm is both negligent and incompetent. I hired them for a divorce/child custody case in which timeliness was essential. In the week and a half after I hired them and paid a retainer of $8,500 they failed to do anything whatsoever. My assigned attorney never reached out to me so I scheduled ...an appointment with him. On the day of the appointment I was told he could call anytime during the day, which is very inconvenient if you have a job and life to attend to. At the end of the day, I called the office to inquire as to why he hadn't called and I was told that he got "tied up." In the meantime, I missed the deadline for responding to the divorce petition. The next day, the paralegal messaged me to inform me that they were "about to start preparing the petition"....... I didn't need a petition, that had already been filed by the other party, I needed them to file a response to the petition. Clearly they didn't read through any of the information or forms I had promptly provided them upon retaining their services and they had no idea what was going on. I fired them and hired the Tisdale law firm who, within 24 hours, had filed a response on my behalf which fortunately was accepted by the courts in spite of the passed deadline. I have been trying to get a refund of my retainer fee and they're giving me the runaround. I read the fee agreement and they take $3400 off the top that is non refundable!!! That $3400 isn't applied towards the hourly work they do on your case, it's just their representation fee. As to the other $5100, it remains to be seen if I will ever see that again. These guys are expensive and incompetent. Do yourself a favor and call the Tisdale Law Firm instead. They charge less and they actually get things done and communicate with you.

After my case was finally finished, they stated I still owed 700.00. I made payment arrangements for 100.00 per month until balance was paid, I paid the 100 per month and the still continued to bill me so my balance didn’t go down, in fact it went up they charge me 120.00 for looking at my account ea...ch month and billing stated that constitutes working on my account. I will never work with this firm again and I would recommend them to anyone.

I hired this firm 1 week before Covid as a federal attorney for my son. The firm didn't get a chance to work on my son's behalf. The state decided without any influence from the firm to drop my case. The juvenile supervisor contacted me after informing the firm that the state decided my case was not... a felony 5-21-20. Firm never contacted me. 3 days later I began to call firm and was given run around for 2 weeks and was even sent a bill through mail which I never received before for remainaming balance of my payment $500 of $4000. I continue calling firm personnel stated they knew nothing about case being dismissed and never talked to personnel at juvenile facility. Finally a few days went by and I called firm with juvenile personnel on line. Firm personnel began giving me run around again until juvenile personnel stated she was on phone. Then I began to receive excuses like this is only our second juvenile case. Tired of hearing excuses juvenile personnel began to tell firm personnel how to confirm state decided to dismiss case on there own. (Case was reduced to misdemeanor) I began to inquire getting my money back for paying a felony lawyer for a misdemeanor case. I was told Mr. Pritchard would contact me no response since. My contract states non refundable if case is lost, but dosen't state non- refundable if state decided to drop the case. I paid for a felony lawyer and didn't have a felony case, and law firm didn't get my case reduced, because this was only the second juvenile case firm had handled and didn't know what to do until told by juvenile personnel. I'm disappointed and feel I have been taking advantage of. I am a single mother working 2 jobs while going to school and the firm knows this, but still decided treat me with no regard. Out of frustration the firm personnel stated to me that the way they see it I still owe them $500 for June even though my case was dismissed May 21. Even though I never needed a felony lawyer they took my money and never audit it like they said they would, and never made an attempt to return my money back to me. Is this the representation you want to represent you. They took an oath to uphold the law and not break or bend to their satisfaction. I'm also reporting to BBV to ensure no one else is taking advantage of.