I retained Ms. Albin to file for an adjustment on my child support payments. A very straightforward process. When we met, she said that the guidelines for child support had been drastically reduced, and I expected this to be a fairly easy process. After I turned in my initial papers, I received... an email from her that said "I see you got all your papers in. Does that mean that you and your wife have reconciled?" I was confused, and wrote back saying so. Her response was "Oh, I'm so embarrassed. I confused your name with someone else." This made me apprehensive, but I thought it was one mistake, let it go. Then, after my ex-wife got her papers into Ms. Albin, I receive an email saying "this doesn't look good. Your ex and you are not on the same page. I don't know how you are going to pay for the children's college education." After reading this, I was totally flabbergasted and confused. She said I could call her the next day at noon to discuss. I did, she was unavailable. I wrote her two emails, she didn't respond. Whether my ex and I are "on the same page" has nothing to do with the amount dictated by the state that I should be paying. And college expenses? We did not even discuss this. Very unorganized and unprofessional attorney.