Mark calmed me down and reassured me immediately !! I did not have to wait for a response ---he was right on top of my situation he is patient- precise -extremely professional -he treated me with complete dignity and respect He did not candy coat anything-- he did not treat me with kid gloves-- ...He was a matter of fact And spoke with me in a way that I had complete understanding of my options after the communication I had with Mark I have a clear mind I would recommend Mark over and over and over

He helped me to better understand my case and the possibility that I have to correctly manage my situation. He answered quickly to all my answer and his advice were really helpful. Even if my first question was not clear (not native English speaker so I do mistakes if I'm nervous) he spent time to un...derstand me and clarify my situation.