A criteria in my search that led me to James was that he answered his own phone and was always accessible. I didn't want to deal with a secretary of a larger firm, feeling like I was just another small client. The best way to describe it, I was treated like family. James showed professionalism throug...hout the entire process. He shows a sharp wit and is very knowledgeable. I was facing a reckless driving charge with a potential criminal record and points on my license. This was totally unacceptable. James got the matter resolved with NO criminal record and NO points, just a small fine which I was happy to pay. Do yourself a favor and call James.