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4.8 /5.0

192 Client Reviews

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Showing 186 - 190 of 192 reviews

Posted by Madhav | January 28, 2022

Unprofessional behavior

I took a free consultation(Was clearly mentioned not interested in paid consultation) appointment. After completion of the overview of my case, they were insulting/arguing about paying the fee of $250, They behaved very unprofessional.

Eric Mark

Replied last January 28, 2022

This person called at 1 p.m. and wanted a consultation. He was informed a consultation on the phone is free, but a consultation in person with documents costs $250. He elected to come in to the office. One of the lawyers spent more than a full hour with him. He then refused to pay the fee insisting he did not have any money, despite holding an iPhone 13. He said he only had a credit card, to which we offered him to pay with a credit card. He said he did not have it with him. We offered him to pay by Venmo, Zelle or CashApp since he had his phone with him. He refused. He did not offer to go home and send a payment. He wanted to argue, but never offered to pay, so I told him to leave as we'd wasted enough time. So yes, if you are looking for a an hour-long consultation without paying, I do not recommend me, either.

Posted by anonymous | May 05, 2021

Very rude staff!!

Tried calling their office, and they staff was very rude, and not ready to listen to the situation. Waste of time. Eric himself might be good, but thats only if you get through the staff

Eric Mark

Replied last May 05, 2021

You are welcome to call back, leave a name, number and brief message about what you need help with, and I will call you back. My staff is great. A lot of times, people want to tell them all sorts of information that is not needed in order to pass a message to one of the attorneys. They have work to do and clients who need attention, so they cannot extend time listening to unnecessary information. There are other professionals whose job it is to listen without limit, if that is what you are looking for.

Posted by anonymous | October 03, 2019

Unprofessional!

I sent Mark a question that I am lookin gfor an answer per my N400 application and he called me asking me what is the question and while I was explaining my question he interrupted me and said I can't answer your question! So why did you call me and asked for my question from the beginning? Such a b...ad attitude and behavior from a professional. Stay away guys!

Eric Mark

Replied last October 03, 2019

This person is not a client and was never a client. A client pays for service. This person did not want to pay for service; he just wanted me to tell him how to answer a specific question on a form that he was completing on his own over the phone. This is something no responsible lawyer would do. To provide accurate and reliable advice, it is necessary to review the paperwork and get all the relevant information. This cannot be done over the phone and it is ridiculous to expect an attorney to do this for free for a complete stranger. Notably, he emailed me to ask a question and I called him to find out his question. If it was an answerable question, I would have answered. It was not. I offered to schedule a consultation and this person (who didn't even post his name) hung up the phone. If you also expect me to answer your specific questions without adequate information and refuse to pay for my service, then please stay away. If you want to get a professional accurate answer by providing the necessary information and paying a reasonable fee, please call or email.

Posted by Martin | March 14, 2019 | Hired Attorney

Review

I came to Eric Mark's office with my son, when Christina (a different lawyer) said he wasn't in the office we tried to leave. She then called him on the phone to give me peace of mind that he would handle our case. That's what he stated when we spoke on the phone. Cristina gave me some forms to fill ...and return. I did not return the intake forms right away because as I told Cristina I was waiting for documents. I called once and left a message for Cristina back in December, now is February and I'm still waiting for that call. I returned he forms, to which Cristina said would review them. EIGHT DAYS LATER, I had to send another email because there was NO answer. Eric called that day to say his office was short in personnel and couldn't get to it but will look. After that, someone else (Carolina) requested info, some of which was already given to them, i.e. Resident Alien # for co-sponsor. After giving some of the same info again, she asked me to come in a pay a different amount and with different fees than what Cristina and Eric had said in the beginning, reason why I wanted to talk to either one, Cristina responded thru email but refused to make a phone call. The secretary said I had to come and PAY but refused to tell me about any other fees, stating Eric will let me know AFTER I pay the next $1135. she said I will come ONLY to PAY and sign. I have requested a phone call 4 different times, even in writing, I'm still to receive one. I gave him $600 deposit, he has not giving me the courtesy of a phone call, now she demands another $1,100+ and still I can't get to talk to someone live. We have not met personally, he has not answered ANY of my questions, and still refuses to call, yet have time to write an email refusing to refund the deposit. I don't have any confidence in his services as his office has emailed me several times just requesting for me to come in and PAY more money, even when they haven't provided ANY services. He will take your money and 5 months later still will NOT HAVE THE DECENCY TO TALK TO YOU IN PERSON OR ON YHE PHONE.. RUN AWAY from this guy

Eric Mark

Replied last March 14, 2019

Mr. Pinedo hired us in Sept. after meeting with Cristina, who is an attorney. He did not return our intake questionnaire until January. Despite that, we completed the paperwork within a few days. We notified him that we are ready to complete the filing with signature and final payment, at which time he refused to sign or pay demanding an appointment. My staff returned all his calls and informed him there was no need from our perspective for an appointment with me, that the work was complete and ready for signature. Mr. Pinedo refused to provide a reason for insisting on an appointment. My schedule did not allow for an appointment at that time without a reason and no appointment was needed in order to complete the job. My staff informed Mr. Pinedo he could come into the office any time during business hours and I'd be happy to introduce myself and say hello, but we would not make an appointment unless one was necessary. Mr. Pinedo appeared to be confused about the fees that were due. I sent him an email explaining that the contract is for $1,200 for our service plus the filing fee. He paid a non-refundable deposit of $600. In order to submit the petition, the balance of our fees, $600 and the filing fee of $535 are required. This is clearly stated in bold in the contract.I provided him another copy of the contract for his review. Mr. Pinedo filed a complaint with the BBB, who reviewed the emails, communications and statements and closed the file. Mr. Pinedo challenged the charge with his credit card company. They reviewed the same information and refused to do a chargeback.

Posted by Dr. Sam Wise | December 19, 2018 | Hired Attorney

I had unpleasant experience

When I hired Mr. Mark, he seemed very confident that my case is almost guaranteed and he was expecting to get me refunded from the plaintiff because she filed a very unsubstantiated false report. He even said I should travel to court by first class air-tickets because the plaintiff will most likely r...efund me. However, once I hired him, all what he was asking the judge for was the informal resolution and that's what happened after several hearings because she clearly had no case. She was on her own without a lawyer. He should have been a fighter especially he knew my case was extremely strong. After she signed the resolution, she filed another complaint in the superior court and he asked for extra fees for that new lawsuit. I have to mention a good thing that he returned $450 of the first payment. He was honest calculating his hours that most attorneys are not. After all, I lost large amount of money and time for an attorney who never fights even if his adversary is weak and pointless.

Eric Mark

Replied last December 19, 2018

First of all, thank you for acknowledging my honest accounting. Now, let’s address your other points. You hired me because you had a criminal complaint against you by a classmate in your university. She was represented by the prosecutor. In addition to criminal charges, you each had complaints filed with the university, for which you had separate counsel. My job as a criminal defense attorney is for the charges against you to be dismissed. The charges were dismissed because I convinced the prosecutor to convince her to dismiss the charges. In other words, we accomplished exactly what you wanted and needed to accomplish. The resolution was not informal; it was 100% formal and the charges were dismissed on the record with the judge’s approval. It is petty and inaccurate, and likely indicative of why you have conflicts with classmates and professors, to complain that I did not fight for you and that your case was not resolved satisfactorily. When your case completed, I refunded the unused portion of your retainer. I certainly never told you to fly first class anywhere--why would you as you lived in Newark and the case was in Newark. I certainly never told you she would have to pay for it--there is no mechanism in criminal defense to force someone to pay for your tickets. These comments are either blatant lies or confused memories of conversations with someone else. Now, several months later, the woman has filed additional complaints against you. I have no idea what these complaints are about, where they are filed, why they are filed. They have nothing to do with my prior representation. By refunding your unused retainer, my representation formally ended. So, you contacted me and said there were new complaints. I told you, as I would tell any client, and as any lawyer would tell any client, that I cannot advise you on anything without having the seen the documentation and any further representation would require additional fees. If you think I am supposed to be your lawyer for life without having to pay me because I successfully got your previous charges dismissed, your are mistaken. Lastly, the fact that you contacted me about the new complaint seems like convincing evidence that you were satisfied with my initial representation and professionalism, and that this review is only revenge for not agreeing to represent you without knowing what the complaint is about and without fees. I wish you all the best in dealing with the new complaints.

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