Matthew Gilman

I am really sorry that you had a negative experience. It is difficult for me to properly respond to such a review when the post was done anonymously. It often takes time for my office to obtain all the records and documents from the Registry of Motor Vehicles. My job when hired to deal with the Registry of Motor Vehicles is to tell you what you need to hear and the process that we need to take to get you back on the road. Sometimes that means having to hear that the Registry will assume everything in the police and medical reports that they received is true. The goal in every case my firm handles with the Registry is to get clients back on the road as quickly as possible. That often means having to tell clients things that they do not want to hear. It is not aimed at being condescending, it is preparing you to deal with the Registry and/or Division of Insurance Board of Appeals.