We hired Sterbick to handle a WA State DOR audit. We had many issues during the short time he was involved--which was midway through the audit. During the few months he was involved, Sterbick did not have a single meeting with us outside of the quick free consultation (which he later claims as a ch...arged item) where we paid him a flat fee of $2,000. He did not request or possess any of our business records. Instead we were responsible for gathering, pulling, scanning, copying hundreds of documents and provided it to him and/or the auditor directly. This should have been done by his office--we did pay them to do this work, but it all fell on our shoulders. John failed to provide the auditor documents at the one meeting he had with the auditor. We realized later and emailed them over to auditor. John failed to meet a deadline to submit documentation to DOR--despite the fact we had provided the info and docs over a week prior. I called and emailed to remind him--and finally he sent an email on deadline day stating he had met the deadline. We discovered later this was a lie. He did not and the auditor confirmed this. In fact, the auditor sent over a timeline of communication and also stated he had never received any documents by email at all from Sterbick. There was 1 fax the auditor received--it was duplicate info Sterbick had failed to give him at a previous meeting that I had already provided to the auditor by email. Sterbick also told the auditor false information that could have resulted in an IRS audit of our company if we had not caught it and cleared it up. Sterbick deleted pertinent questions the auditor had asked before forwarding an email to us--we saw no reason for this at all and it caused great confusion in the audit. Basically, Sterbick failed to do anything at all to represent us in this audit. We terminated our relationship, revoked the CTIA so he could no longer communicate with the auditor and requested a refund of $2,000. He asked why and we told him...these reasons and much more. I have all documentation to support my review and statements. Sterbick, to date, has refused to refund a single penny. We had hoped to hire another atty, but because Sterbick won't refund the money we couldn't. We continued handling the audit ourselves--which is what we were doing anyhow when Sterbick was involved--and we were able to bring it to a successful and satisfactory end. We would never refer anyone to this attorney. We were very displeased with his knowledge of the laws regarding the construction industry, a complete failure and lack of representation and the fact he demanded we do all the work that he was paid to do. We will be contacting the WA State Bar as well. If you need documentation supporting my comments, please contact me. I have it in print.