Mark has been excellent representing me and my wife on our fire victim claim that ravaged our home and lives from the "Camp Fire" disaster. We actually had other lawyers, firms, before finding Mark who personally works our ongoing fire victims claim. We stayed with Mark, and his firm, because he care...s and follows through, stays in touch, listens, gets things done with great results after others had done nothing in comparison. The great thing about Mark is how he always finds time, he as well as his delegating to his staff, to reply to our emails and calls when we seek feedback or advice on our claim. So many lawyers just cut off all communication and let your case solve itself, even doing so without care for larger social issues that impact their case. Compared to several good lawyers and firms we have dealt with throughout life we put Mark in the top 2 %, if not the very top lawyer, especially when considering the nature of our claim, how devastating our losses were, his understanding of that and how to legally represent us to keep our winning case moving forward. The fire victims still have some way to go till the whole matter is finalized, and that takes real endurance and dedication on the part of any attorney. So, we are thankful to have Mark there for us to see everything through to the best end possible. Men like Mark, and his firm, his partners and staff, see the larger social picture that others don't fully consider. In that sense Mark goes above and beyond the call. It's really kind of shocking how effective Mark is compared to the other firms and lawyers that either did not care, no longer bothered to stay in touch and stay on the job even when new disasters came along. In summary, the thing about Mark is that he shows real social responsibility, sees the bigger picture as well as the unique nature of your case, making him a truly great attorney.

Not too long ago, some of the businesses in my community had barriers in their facilities which excluded people, like myself, with disabilities (mobility impairments) from accessing goods and services. After contacting, consulting, and hiring Mark, positive results soon followed: those shameful b...arriers of exclusion, which had existed for years, came tumbling down as they were removed by the business owners. Thanks to the many ADA betterments, which were executed as a direct result of the settlements negotiated by Mark, I am able to live more independently and to participate more actively in my community. My family and I now have more location options where we can shop or get services in an accessible manner. I feel, thanks to Mark and his Team, that I, never again, have to put up with being excluded from everyday activities, such as shopping at a corner store, going to a neighborhood restaurant or movie with family and friends, or using the swimming pool at a hotel on our family vacation. In my community, the action taken by Mark and his Team has truly resulted in a reduction of discrimination against people with disabilities and has opened doors for full participation in all aspects of everyday life for me and my family.

Did you hear the one about the lawyer that you can actually like? I didn't think so. Well, probably because you have not heard of Mark Potter and his incredible team. Lots of lawyers claim to be fighting for you, but most all of them are just fighting to get some extra padding in their wallet. Mark, ...being an ADA lawyer is out to fight the good fight with his clients in making an ignorant and inaccessible world more aware and accessible. Sure, the Americans With Disabilities Act was written with the intention of making America accessible for all, but the follow through and observance of the stipulations have been slow, if not completely lacking. Yes, the Department of Justice has a wing set up to handle complaints about entities, but they are so overburdened and understaffed they fail miserably. I have tried going the “civil” and more conservative route of utilizing the Departments complaint process, but to no avail. I had even been told by a representative that I may want to contact a lawyer, because the way the law was set up, real change will only happen with legal action. This is where Mark and his team come in because they know the law backwards and forwards and keep up with all the new changes and precedent setting cases so that your case case receives the most thorough research to obtain the best result, for you and everyone else who needs to access the entity. Mark and his office are extremely responsive, and I almost always receive an immediate if not instant response to any of my inquiries. Because of his expert knowledge, every detail is pored over so your case gets the maximum and most thorough resolution. Whenever I encounter a barrier, Mark and his firm are the first people I think of who can lift the barrier.

Mr. Potter took on very difficult ADA related case on my behalf. He and his staff thoroughly reviewed the information I supplied. Upon review, Mr. Potter took the case and won. Corrections were made, and I accepted an offer in consideration. I think the business involved, will be more inclined to r...esolve issues when first contacted by an individual. Mr. Potter's firm was a last resort for me.

Mark has helped me over the years with several ADA accessibility cases - his knowledge is extensive and in one mediation the mediator asked the other party's lawyers "if they know who they're dealing with because he's the best ADA lawyer in the country......" We won that case! If you have an ADA case..., there is no better person than Mark to handle it. Highly recommend.