I was dealing with anxiety,depression,migraines,bullying,etc due to management at my employment. I ended up out on STD, thought it would be for short term but it ended up being longer time. (I See 4 physicians) A friend of mine mentioned Marc Whiteheads office, so I reached out to them when my LTD w...as denied and terminated. They took on my case quickly. They collected my medical documents to support my case, I filled out medical questionnaire forms , within 2 months, my LTD was approved and reinstated due to Marc Whiteheads office providing actual facts. What a difficult time it was for me,no funds, dealing with the denial etc and the attorney proved the LTD Insurance Co wrong for my LTD to have been terminated. A huge barrier lifted Ms Melanie Donaldson(Senior Insurance Litigation Paralegal)and Ms Melissa High , and her team,is who I am dealing with and have been for almost 6 years. Always available for questions, uncertainties regarding supporting documents,etc to assist in my case. They are very thorough,efficient,patient,show empathy., easy to communicate with. They continue to be there for me regarding my LTD to this day. I would recommend them to anyone.

I have been incredibly pleased with the LTD services provided by Marc Whitehead. I have been impressed by the professionalism, knowledge, timely communications, and compassion exhibited by agency staff. Melanie in particular was a guiding light. She provided ongoing support and prudent insights throu...ghout the lengthy process that eventually resulted in claim approval. She was with me every step of the way and she was sensitive to my unique needs. Madison provided excellent legal advocacy worked diligently, empathetically, and collaboratively to write my appeals. Melissa provided timely and professional support as well. I was immensely impressed with how all of these individuals responded to my questions and concerns. Their conscientiousness, patience, and understanding were greatly appreciated. I highly recommend the LTD team at Marc Whitehead.

To Whom It May Concern, I’m writing to express my deep gratitude to the staff at Marc Whitehead & Associates for their support in negotiating a settlement for me with UNUM. I want to single out for special attention the efforts of Melanie Donaldson. Ms. Donaldson worked with me throughout the pro...cess. Her professionalism and calm demeanor never failed to put me at ease during this seemingly endless process to arrive at an acceptable outcome. Again, I want to thank all who participated in this marathon effort- and to Ms. Donaldson especially for tirelessly explaining things to me when I started to feel overwhelmed and for “hand-holding” me when I began to feel exasperated.

Thank you to everyone at Marc Whitehead and Associates! I had many dealings with Melanie Donaldson, an amazing Paralegal, who really listened to my story, and then worked hard to get the outcome I was hoping for. At one point Melanie contacted me on a weekend at a time when I didn’t realize t...hat anything was truly happening. This was at a time when I was very depressed and felt as though I would never get a resolution. She wanted the full story and after my phone calls with her things REALLY started to happen. I was so thankful to her for that weekend call. Someone cared and was hearing me when I was at a very low point. She was extremely knowledgeable and professional but at the same time , Melanie felt like a friend who I was confiding in. My old insurance company was a nightmare to deal with , especially when ill. That is why I decided to hire a Lawyer. Melanie was very reassuring and dedicated herself to get me to a point of resolution. Madison , my Lawyer, was also very professional and caring. I feel that there is hope now. If you are thinking of hiring a Lawyer because of a bad faith Disability refusal or if you feel that your insurance company has been treating you unfairly, please contact The Law Offices of Marc Whitehead. You will be happy you did. Great team of caring people!