For 3 years, I had warrants out for my arrest for charges that I had committed before I hired Mr. Luftman. The Franklin County Prosecutor had put out a press release, and I was on the news for not responding or showing up for my court hearings and drug tests, and had been dodging turning myself in be...cause of the severity of how they were treating my case. It had been three years since I committed those crimes, and I looked up attorneys in Franklin County and found great reviews for Mr. luftman, so I called him. Within 6 months, he had taken care of everything. I had to go into court only once, and I didn't even go in front of the judge, he did everything. I thought I would have had at least fines, or probation coming out of the courtroom, but Mr. Luftman had gotten all of my charges dropped except for one( which I can get removed from my record in a year) I had no fines to pay, no reporting, no drug tests, no jail time. I highly recommend this attorney, as he followed through with all his promises, and made me feel very comfortable about what would happen before I went to the courthouse. His services are money well spent.

I retained Attorney Ben Luftman (Heck & Associates) in September 2024, paying $3,500 for full representation, including post-dismissal record sealing. From the start, his handling of my case showed gross neglect and ineffective assistance. Junior associate Chris Junga was initially assigned but le...ft the firm without notice, leaving me uninformed. Another junior associate, Nicholas Faganano, was then assigned without my consent. Communication was minimal and inconsistent. Ben knew the primary witness would never appear, yet pressured me into two plea offers without explaining consequences or exploring a trial strategy. He provided no preparation for trial, jury selection, or defense presentation, then ghosted me for the month leading up to trial. The case was ultimately dismissed—not due to legal skill—but because I refused unjust pleas and endured the process. He failed to tell me whether the dismissal was with or without prejudice, misrepresented the sealing process included in the retainer, and withdrew from my case without warning after filing the sealing application, leaving me to proceed alone. This reflects a “trust me bro” mindset—where clients are expected to accept advice without question, and any attempt to research or challenge is met with neglect, coercion, or abandonment. Such conduct violated my Sixth Amendment rights and caused serious harm. I have filed a formal ethics complaint with the Ohio Office of Disciplinary Counsel to hold him accountable.

These Guys are the worst! Don't waste your time or money on defense that can not even arrive for your court hearings! These guys Blow, especially chris jenga, what a tool! did nothing for me at all!!! never even read my emails to him! wow!!! don't bother with these folks! they are not worth the money...!!!

I hired this firm (Benjamin) for some pretty serious charges in Delaware County. I hired this firm based on the positive reviews and internet presence on google searches for attorneys in the area. After talking to Ben about my case I hired him to represent me. However, I was assigned an attorney in h...is firm names Chris Junga whom I had no knowledge of nor had done any research on him. Ben made it seem like Chris would just be helping with my case but actually he was assigned to handle my case entirely and Ben actually had nothing to do with my case. After retaining the firm my calls and texts were mostly ignored. When I did get return calls or texts it was only after I literally had to blow up both attorneys phones. Chris Seemed to have no real concern with my case and made me feel extremely uncomfortable with him handling such serious charges. This is my life we are talking about so a person wants an attorney who is responsive and shows genuine concern. Chris was clearly irritated with me almost every single time I spoke to him and always rushed me off the phone stating he was busy. If I'm being rushed off the phone that says a lot about how my case wouldn't get the time and attention needed to produce a positive outcome. I eventually hired another attorney and notified Ben to withdraw from my case and got a phone call back immediately unlike all the previous calls, texts,and voicemails. I paid a retainer of $2200 and Chris only went to my bond hearing and I still received a bond of $300,000 for a F2 and F3 charge with no prior felony convictions. I only had misdameanor convictions from 20 years ago. Chris never came to the jail before the bond hearing or after to speak to me. My wife called him at 8am before the hearing that was scheduled at 1pm and he didn't even return her call until 12:30pm to confirm with her that he'd be there and confirm the address and court room my hearing was being held. To sum it all up when I asked for a refund for the remaining funds I was told by Ben that "If anything I owed him money" all for one hearing and calls that lasted 10 minutes or less and a few emails that I sent with documents supporting my case. I am extremely disappointed with this firm and would not recommend this firm to my worst enemy.