I have a longstanding billing dispute with Tibbs since last September. Through email exchanges, Tibbs agreed that he owes me a refund but need more time to refine the numbers due to inaccurate/poor billing by the office. I have reached out numerous time to his office asking for updates to my billing ...only to find out that I am being totally ignored. Most recently, Tibbs wrote to me that he "will respond as quickly as he can" on 3/3/21. I followed up on 4/5, 5/24 but got no response to date. Echoing what others have said on the paralegal doing most of the work from Google Review. I retained Tibbs in Aug-17 to dispute a divorce case and terminated his service in Apr-20. Throughout the entire time, I would say 90%+ of my text/phone communication was with the paralegal alone. When the paralegal left the firm I had to terminate the service. If you are considering Tibbs service, I strongly suggest you to read the recent Google reviews (last 2 years) on Tibbs and ignore the older 5 star reviews on the paralegal.