After getting home from the timeshare sponsored resort setting and re-reading everything in the contract, I became very stressed over what I had just signed. I felt like a fool. I was embarrassed that I signed up for something so financially onerous. Although I was skeptical (and embarrassed) about... engaging a law firm to extract me from the timeshare nightmare, I knew I needed help. I vetted many legal firms that specialize in the area of helping individuals extract themselves from seedy timeshare situations like mine. After discussing my situation with Natalie from Boukzam Law, I decided to go with them. They were very open and honest about the amount of time it could take to resolve the situation and took time up-front to review the agreement, ask questions and answer questions. They were right. The process can take time. That said, they never quit. They were always very responsive and extremely patient with me and my frequent requests for status. They were truly professional, very helpful, and kind. Based on my experience with Natalie and her team, I'd highly recommend them over any other timeshare firm. MM

My wife and I stayed at the HGV Las Vegas and ended up with a timeshare. After a few months of convincing ourselves that we made a good decision, we snapped out of our denial and reached out to Natalie to help cancel our timeshare contract through an agent we found online. We were extremely skeptical... since there are so many timeshare cancellation scams. But the moment we spoke to Natalie, and saw her success track record with timeshare contract cancellations and her professionalism, we felt relieved and confident that we will one day be timeshare free. Fast forward a few months, and throughout those months of waiting Natalie and her team have been extremely patient in answering our questions and keeping us updated on the responses from Hilton. Finally, we got the news that our contract has been cancelled and we are now timeshare free going into the new year. I hope we don't end up with a timeshare, but if we did and wanted to cancel it, we will surely go with Natalie and her team. I cannot emphasize enough how grateful and relieved we are to have found Natalie to help us with our timeshare regret.

The Boukzam Law Firm was our last resort dealing with our aging and medically ailing Mom’s Time Share. They explained the process and patiently waded through the legal system with an unwilling Time Share Company. Willow Valley would not budge. Eventually, they yielded and took back the property with ...a quitclaim deed, removing my mother and our family from future unpleasantness. Couldn’t be more satisfied with the service they provided.

We bought into a timeshare years ago. At that time, the quick talking timeshare salesperson made lots of promises and guarantees which turned out to be very misleading. For example, we discovered that the annual maintenance fees increased significantly every year. Also, these fees are payable fore...ver; and would even pass onto our heirs. Due to these exorbitant fees and that the timeshare no longer met our vacation needs; we made the decision to get out of our timeshare contract. Easier said than done! The timeshare company would not take the timeshare back, nor would they help us in any other way. Selling was an option, but there were no buyers. We reached out to numerous timeshare exit companies. They all had the same things in common: a high pressure salesperson, multiple annoying phone calls, and vague descriptions of what they would do, and requiring significant upfront commission fees, but provided no guarantees that our timeshare would be sold. After research, each company had many complaints filed against them. This was very frustrating experience. Our experience changed dramatically after contacting Natalie Boukzam. During our first phone call, she discussed our particular situation. She then described in detail what she was going to do, and answered all our questions. We knew exactly what to expect and felt very comfortable to proceed. After paying a one-time fee, Natalie Boukzam and her office handled everything else. They guided us through the entire process; and provided us with timely updates. They were always available to answer our questions. After less than seven months, their effort and expertise concluded with our timeshare contract being cancelled. In summary, Natalie Boukzam was very professional, considerate, and responsive to our needs. She was able to successfully eliminate our timeshare liability. Because of this experience, we highly recommend, without reservation, Natalie Boukzam for doing an excellent job.