Ms. Boukzam was always pleasant and always returned my calls/emails. There was a little bit of confusion because one time she would say my timeshare company was the easiest one to deal with and the next it was one of the hardest. But, when it was all said and done she did what she said she would in t...he amount of time she said it would take.

Having timeshare can be fun or a burden. 9 years ago my wife and I was talked to own a slice of time from one of the sought after properties in the US and in the world. From a sales pitch that made us felt there's no way out to the promises that we can use the time in any properties and can easily ...relinquish the share. All went south when each year the property assessment fee increases and the chance to use the share is getting difficult though we paid our monthly payments regularly. It was this situation, that we sought and hired the service of Natalie Boukzam , ESQ of Florida. The first phone conversation, Natalie listened and gathered the facts without any promise, prejudice or judgement. She advocated for our consumer rights and laid down carefully the steps we need to do. She explained clearly what happened and how she can represent us to demand a conveyance of the share back to the property owner. She said, it will not be an easy representation because we are against a company who are known in the industry. However, it took 4 months only for the company to agree to free us from the burden of the timeshare ownership. Natalie Boukzam professionalism and non intimidating handling of our case made us feel we were represented properly. She kept us informed of the developments either through emails or phone calls. She made us feel we can count on her and her office for the legal assistance. There is no words to express our appreciation to Natalie who provided us hope in time we don't know what do and the light in the darkest moment.

We had wanted to get out of our timeshare as we had felt pressured into buying it at the time. Since then, we had experienced several tragedies in our family to include oldest son having a brain tumor, son number 2 dying very unexpectedly (age 43 leaving a wife and 2 children), husband's two major s...urgeries and a tragic car accident for me--all within a year. We were unable to continue to pay for something that we were not going to be able to use, and which we had not used but once. Two other companies had called us and offered to sell--but no dice--never heard from them again. after they took our money. However, when we were given hope by Natalie Boukzam, when we talked to her, we felt confident that she could help us--she was very sincere, and help us she did. She kept in touch with us letting us know that she was still working the case, and on Veterans Day (which my husband is a retired Vet), we got the e-mail from her that the case had been closed, and that we were getting a refund. Needless to say we were very delighted, and this has helped us tremendously, lifting a burden that we did not want, or could handle. I would recommend her in a heart beat--and we are so thankful that we were put in touch with her. Blessings to her for helping us.

Natalie did everything she said she would do. She got our contract resolved in less than two months. If you have a problem with your timeshare contract, I would recommend that you contact Natalie and have her represent you. She is very efficient, knowledgeable and easy to talk to. Her results are out...standing,

After extensive research into finding a means of disposing of a time share unit in Nevada, Natalie came to the surface. After an initial consultation with her, we felt confident that she could help us in this process and gave her the go ahead. We paid an initial fee to her and she promptly proceede...d in initiating the process in requesting the specific information from us in order to file the legal documents with the time share company, making all the contacts, receiving and responding to all questions asked by the time share company. Within less than four months from the initial filing, we received a favorable settlement from the said company. We were very pleased in the expeditious and professional manner in which this matter was resolved. Thank you, Natalie!