Like many families, we found ourselves owning a timeshare that never lived up to the hype during the sales process; what started as an hour meeting turned into a 3 hour high pressure sales session. We experienced difficulties in booking the week we were interested in, limited exchange options, poor ...customer service and forever increasing fees. Natalie Boukzam was referred to us and explained that what we experienced was all too common. She described in detail significant issues with timeshare ownership and how too many families are pressured into buying. Based on our buying experience and issues over the years, Natalie was successful in cancelling our ownership. It took a few years but when COVID hit we never thought the timeshare company would agree to cancel. Natalie's persistence, diligence and commitment to our case was the difference. She kept us informed, shared communications she had with with the timeshare company, and provided excellent advise along the way.

Natalie Boukzam was recommended to me as someone who could efficiently and effectively terminate my longstanding ownership in a timeshare that, for years, had become increasingly burdensome. It seemed unlikely that I would be able to rid myself of this timeshare absent considerable time (which I had ...already spent) and expense. I had been scammed before by firms that promised to sell or rent my timeshare for a modest fee. Right. Initially, I was skeptical given past experiences. Natalie allayed those concerns during our initial interview. Subsequently, she handled everything beautifully and she and her staff were always responsive and engaged. I've dealt with many attorneys throughout my professional career and I rank Natalie at the top in terms of knowledge of her specialty, responsiveness, and overall professionalism. I highly recommend her for any legal needs one might have, particularly where timeshare issues and consumer affairs are concerned. In that realm, she is the absolute best.

My husband and I purchased a timeshare under unethical sales practices. The salesperson made promises and guarantees that never came to fruition. I reached out to several timeshare exit companies only to encounter similar sales practices from the timeshare salesperson. After speaking to different law... firms, Natalie was very kind, humble, and professional. She never made promises or guarantees, just assured me she would use her professional judgment and give 100% of her effort to help us out of this mess. 6 months later, we were released out of our contract. We would like to thank Natalie, Ryan, and her staff for their help in this matter. We would recommend this law firm to anyone that needs help from these predatory sales practices used by these salespeople. Thank you Boukzam Law!

In my case Ms. Boukzam was prepared with the knowledge and experience to evaluate my claim. Prior to accepting my case, she made a through evaluation of the details of the case. It did take longer for my settlement due to the pandemic that affected the entire country. I highly recommend the Bouk...zam Law Firm.