Ms. Boukzam was always pleasant and always returned my calls/emails. There was a little bit of confusion because one time she would say my timeshare company was the easiest one to deal with and the next it was one of the hardest. But, when it was all said and done she did what she said she would in t...he amount of time she said it would take.

Having timeshare can be fun or a burden. 9 years ago my wife and I was talked to own a slice of time from one of the sought after properties in the US and in the world. From a sales pitch that made us felt there's no way out to the promises that we can use the time in any properties and can easily ...relinquish the share. All went south when each year the property assessment fee increases and the chance to use the share is getting difficult though we paid our monthly payments regularly. It was this situation, that we sought and hired the service of Natalie Boukzam , ESQ of Florida. The first phone conversation, Natalie listened and gathered the facts without any promise, prejudice or judgement. She advocated for our consumer rights and laid down carefully the steps we need to do. She explained clearly what happened and how she can represent us to demand a conveyance of the share back to the property owner. She said, it will not be an easy representation because we are against a company who are known in the industry. However, it took 4 months only for the company to agree to free us from the burden of the timeshare ownership. Natalie Boukzam professionalism and non intimidating handling of our case made us feel we were represented properly. She kept us informed of the developments either through emails or phone calls. She made us feel we can count on her and her office for the legal assistance. There is no words to express our appreciation to Natalie who provided us hope in time we don't know what do and the light in the darkest moment.