I was scammed through 4 years of timeshare promoters buy-back plans, several marketers buy-out schemes and was about to despair of ever getting rid of a property that was never available for use, but had annual increasingly high property fees. I heard about a group of attorneys that only handled tim...e share buy outs from our local AM 640 radio station. Following the information from this source, I was quickly connected with Natalie Boukzam. Although we are located on opposite coasts, Ms. Boukzam was very clear about the services she provided, updated me on the new laws recently enacted on the time share industry and how it affected me and provided direct links to the laws and other topics I had questions about so I could read them for myself. After using her information to more thoroughly research the current status of the industry, I hired her. She patiently reiterated the client/attorney and court processes required as well as the rationale for the processes which would protect my credit ratings. Included were expected /approximate time frames for property closure. I was impressed with Ms. Boukzam's rapid response to calls, emails. her in-depth industry knowledge and emphatic professionalism that could easily manage an anxious and angry client like me. I can't thank her enough for her professional guidance, confidence and support throughout the process until a successful closure was reached. From a project management view, the project closed on time, meeting key deadlines along the way. I would definitely use Ms. Boukzam again and would strongly recommend her to my personal family, friends and anyone else needing to get out of a time share. Thank you again, Natalie!