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4.5 /5.0

102 Client Reviews

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Showing 21 - 22 of 22 reviews | Communication Style

Posted by anonymous | August 21, 2024 | Hired Attorney

Sounds too good, generally is first red flag.

They represented me, first I did all the work, secondly I went through a few people to speak with, before I could communicate clearly with a respectful individual there. No returned phone calls, or emails, I finally landed a very nice person and I'm so sorry to forget her name, but she was a very pro...fessional empathetic person, unlike Jan Dill's who when I did finally get to speak to her, I had to remind her on several occasions I was ill, and the way she spoke to me over the phone was very disappointing, I have an unusual case which is hard to manage, so I'll give them that, but as far as being the fluff, and perfection you see online was not the case for me, or my experience as a client, most of the hard work was completed by me, so they just had to keep InTouch, and update me, which they do not do. Lawyers are very busy, I get that, this is why you need a very good team to deal with the client, I went to law school, so I have a better understanding then most of the process, I just feel as though the care, respect, and work ethic was not present for me in my opinion. This was a very disappointing experience for me.

Posted by anonymous | April 26, 2022 | Hired Attorney | Social Security Disability

Worst experience.

Hired Jan Dils but never saw her once. Dealt with another attorney in her practice whom wouldn't return my calls or emails. She was never available to answer any questions. Barely spoke to me before my hearing just walked in the hearing with me and sat speechless the entire time. Of course I didn't ...win due to poor representation. She blamed it on the judge being fairly new. I've since spoken to other lawyers who cannot figure out why I did not get compensation considering I'm "the perfect candidate." I've been suffering from several debilitating illnesses and chronic pain for 20 years yet here I am with no help.

Jan Dils

Replied last April 27, 2022

We’re sorry to hear that you had a poor experience with your claim. We always try to ensure that our attorneys return calls and emails promptly and provide excellent representation in the hearings, so we are sorry to hear that you feel our attorney who represented you did not meet those standards. We help many people who are in similar situations to yourself get approved and when others get denied by Social Security, we know it can be very difficult. We would like to have a chance to speak with you about your experience so we can try to improve in the areas that you mentioned. Please message us back or give us a call to speak with us about this in more detail.

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