Avvo Review Score

4.5 /5.0

102 Client Reviews

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Showing 11 - 15 of 23 reviews | Responsiveness

Posted by Doug | May 02, 2019 | Hired Attorney

Very professional and prompt service!

I contacted Jan Dils and they contacted me very quickly. They always kept in touch and let me know what was going on with my case. Everyone was friendly and professional. i would recommend Jan Dils to anyone who is trying to get their social security benefits. My lawyer knew the process and what was ...needed to be done to give me the best chance getting a favorable decision. Thanks Jan Dils and all who worked with me!

Posted by Bruce | May 01, 2019 | Hired Attorney

My Epic Trail

This lawyer had my interests at heart from the beginning all the way to the win at the end! Keeping me informed as to what was needed or as to what was going on even when I thought nothing was happening. The greatest thing I take from this would be a chance to pay tribute to such a good Attorney and ...as a person that cares for the client....thanks for the win hopes for your continued success!!

Posted by Loretta | May 22, 2017 | Hired Attorney

Truly appreciative

I can think of a better representation than this team. Jan Dils team is truly the best. I was afraid, nervous, panic attacks, anxiety attacks, you name it...this team reassured me, spoke with me and answered any question as quickly as possible. On that big day for my hearing, my Attorney, Devon, was ...right beside me and not only professional and reassuring, she showed that she actually felt my pain. I could not have hired a better team for Veteran representation. I love you all so much.

Posted by Brian | August 08, 2024 | Hired Attorney

Great Advocate for Veterans

As a veteran, I have been extremely satisfied with the assistance I've received from Jan Dils Attorneys regarding my benefits. They have been thorough, professional, and continue to support me with my ongoing claims. Their expertise in navigating the complex VA system has made a significant differenc...e, and I truly appreciate their dedication. However, I do have some concerns about their communication process. Every time they call, it's from a different number. I don't typically answer calls from numbers I don't recognize, and I've already saved several of their numbers in my contacts, only to find out they no longer use those numbers to contact me. This has led to missed calls and delayed communication on my end. Additionally, I've noticed that whenever I try to call them back—regardless of the time of day—my calls go straight to voicemail. It’s hard to believe that someone is on the phone all day long, and if they are, I wonder how they manage to get any other work done. It would be much more reassuring if I could reach a live person or receive a call back in a timely manner. Overall, while their legal support has been invaluable, improving their communication practices would make the experience even better.

Jan Dils

Replied last August 08, 2024

Brian, thank you so much for your review! We take this kind of feedback very seriously and want to provide the best service possible, so we greatly appreciate you bringing up your concerns with our communication process and voicemail policy!

Posted by Keithen | November 03, 2023 | Hired Attorney

Communication

Hands down, the worst experience with working with an attorney in terms of communication. I was referred to this attorney by an immediate family member who is rather embarrassed by this offices' lack of response to their clients. My case has not been resolved yet and I'm less annoyed of that than the... client relations by this office. Unfortunate indeed

Jan Dils

Replied last November 06, 2023

Keithen, we are very sorry to hear that you've not had a positive experience with us regarding communication. Please know that we don't take this feedback lightly and someone will be reaching out to you as soon as possible.

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