Avvo Review Score

4.5 /5.0

23 Client Reviews

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Showing 6 - 9 of 9 reviews | Recommendation

Posted by Elizabeth | July 30, 2015

Excellent, Trustworthy, Intelligent, and Compassionate

I hired Jacob for an employment case in which I was the victim of abuse, harassment, and discrimination. Upon meeting Jacob (over the phone) I expressed to him a handful of emotions; more or less "venting". After my lengthy catharsis, during which he never interrupted, he validated my concerns; rep...eating the words I had used and the context in which I had used them. He had truly listened to me... every word. Over the next nine months, Jacob responded to my emails morning, noon and night, weekdays and weekends. He explained everything he planned to do, why he was doing it, and how it would impact our case. He would ask how I felt about his approach, and asked if I had any questions. Even if he had to explain the same thing three different ways, he did so with patience and exceptional knowledge. It was my case and as expected, I had some decisions to make. Jacob explained all of my options in detail, answered any questions I had, and never pressured me to make one decision over another without thoughtful consideration. Let me make clear that Jacob was not charging by the hour. I knew his time on the case was not spent entirely on the phone with me; I trusted he was doing exceptional work at any normal or odd hour. He proved time and again how exceptional his time was spent. At one point during the case a situation came up and I thought "oh man... what are we going to do now?". I was doubtful and kind of scared that all would be lost. Jacob calls me up and said "I have been planning on this very scenario for months and have a response prepared". He never reacted to anything, he was prepared for everything. The categories to rate Jacob include Trustworthy, Responsive, Knowledgeable, and Kept me Informed. He was not just excellent in all categories, but above and beyond exceptional. Jacob deserved every cent of his share of the settlement. He earned it and so much more. If only I had been awarded more! I am proud to have had Jacob as my lawyer and almost look for people in the same situation so that I can refer him! Thank you Jacob.

Jacob Small

Replied last July 30, 2015

I'm so grateful that Elizabeth let me help her turn an unpleasant situation into a positive outcome. Elizabeth's case was relatively complex, involving multiple defendants and difficult legal theories. She had been subject to some of the most unpleasant intentional harassment I've seen in a workplace. The outcome in her case wasn't guaranteed. It never is. But I was able to marshall the evidence, witnesses, and law to her benefit, and I'm delighted that she was as pleased with the representation as I was! Thank you for such a fantastic review, Elizabeth!

Posted by Jasmine | May 21, 2015

In the Nick Of Time

With very little time, Jacob accomplished for me what seemed like at the time, the impossible. If you require a compassionate, intelligent, and knowledgeable lawyer then look no further. He possess a charming personality and was a joy to work with. I appreciated that he took my concerns very seriousl...y and got back to me in a timely manner. He was also very knowledgeable and organized. Overall he has helped me gain a peace of mind and greatly expedited the process. I highly recommended this firm.

Jacob Small

Replied last May 21, 2015

I was grateful that Jasmine gave me the opportunity to help her resolve a difficult situation. I was so pleased that we were able to resolve her matter in short order.

Posted by Kevin | May 21, 2015

Chalk up another one in the win column!

Has your employer terminated you through no fault of your own and is now trying to deny you your unemployment benefits? A sad and all too common story. Jacob is your guy. He carefully went over the entire incident (reviewing documents my old job generated that I was easily able to upload to him) a...nd helped me plan a course of action for the upcoming hearing. As the day approached, we practiced with each other about what to say, and on the big day, Jacob was by my side on the phone in the hearing and asking my former employer questions she found herself refusing to answer. She slung all the mud she could at me, but Jacob put a stop to that and helped me to win the case! Jacob's passion for us regular people is his greatest asset. He's an advocate for anyone victimized by bad management, questionable business decisions, or just plain malfeasance. As a worker, you are an important part of the American Landscape and you deserve to be treated fairly! Trust me on this guy. He saved my butt. I can't recommend him strongly enough.

Jacob Small

Replied last May 21, 2015

It was my pleasure to help Kevin put his unfair termination in the rear-view.

Posted by anonymous | February 02, 2014

Strong and responsive advocate

Jacob is an extremely responsive and dedicated advocate. He rapidly reacted when a bad situation with my employer deteriorated overnight and I needed professional representation. Jacob rearranged his caseload with other lawyers in his practice to be sure that he had the time and attention and urg...ency needed for my case. He engaged with opposing counsel on a daily basis for nearly two weeks, and worked to find an amicable solution. He updated me regularly as the case evolved, and we worked together to find the best approach. When we could not find a mutually agreeable way for me to return to work, Jacob aggressively tried to get me the best severance arrangement, and to protect me against retaliation. It was a complicated case, and I felt that Jacob worked hard to understand its different facets and to come up with creative legal approaches and recommendations. This experience was extremely stressful, but it would have been far more challenging had I not retained Jacob as my counsel. I also believe that the outcome would have been far worse. My former employer was working hard to protect its interests, even if this meant harming my character. I worried about my immediate financial health, but I was more concerned about my reputation and ability to maintain my good name as I move forward in my career field. I can’t afford to compromise my future earnings and work potential for the sake of a few dollars now. I was glad when I saw that Jacob understood this. I needed someone to protect both current and future interests and I was glad to have Jacob as an ally. A few weeks ago, Jacob also represented me well with the Virginia Employment Commission (VEC) when my former employer contested my right to benefits. As a result of Jacob’s excellent representation in the arbitration, the VEC investigator ruled in my favor.

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