Seymour was a very nice man when I first met him. He remained nice throughout the whole process....however after the first meeting you only deal with his staff and rarely get to see him. The level of incompetence and the blatant disregard to keep you informed, none returning of phone calls, not mak...ing good on things that were promised, was mind blowing. I paid my money pretty quickly and was then taken to some paralegal who lost my file which delayed my filing for a month an a half. In the meantime wages were still being garnished, and the state of NJ was about to take my return until I called the office and flipped out. I found myself always having to call them because nothing was ever done right and I would hardly ever get returned phone calls. I even filed an ethical complaint on them but of course they didn't find an ethical problem because incompetence is not an ethical issue. The whole experience was a huge mess and there were others issues that came up...my best guess is that there are too many people working on your case who don't communicate. He had to have his senior paralegal quickly type up n file my case. This paralegal seemed to be the only competent one in the bunch. Hopefully this was just a fluke with my case but I'd never use them again if I were to ever need this type of legal guidance again...too many mess ups