I would give five but I must be honest. I wish we had better communication. Thru this whole thing i think I saw my attorney once. Then on top of that of o wanted to know information I had to be the one to call which still was a head ache. So much uncertainty throughout this whole endeavor for me and ...my family. But in the end when your paying for the best you must realise they are busy and have many people they are trying to serve. So I can tell you this, don't give up and listen to everything they say. They lnow what they are doing and as sucky as it might seam for you now don't give up because I almost took a DUI with a no test out of anger and frustration but didn't and the following week it was dismissed. So keep your head up your not calling them because life is good. But trust them to make it as better as possible. I won't ever call anyone else for any legal council ever.