Avvo Review Score

4.8 /5.0

37 Client Reviews

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Showing 31 - 35 of 37 reviews

Posted by Derek | August 12, 2011 | Divorce & Separation

Professional and HIGHLY KNOWLEDGEABLE

I recently worked with Ms. Hernandez on my divorce and child custody case. I couldn't have asked for a better attorney to work with as she provided me the logical steps and options to assist me in my case. Additionally, the rest of the law office team is top-notch and returned emails, phone calls o...r any type of other communication promptly. There were times that I felt extremely flustered with my entire situation, but Wendy was there to assure me that each step in the legal process can be a difficult to swallow--I knew the collaborative determination and hard work would pay off. It is undeniable that attorneys are busy professionals, but make no mistake when I say this: Wendy will hold your hand through the fire and brimstone of the legal process to only come out unscathed. After working with her, one can surmise that Wendy is a seasoned attorney who has sparred in the legal ring a number of times with positive results. As a side note: I noticed that someone has given Ms. Hernandez poor marks on her experience with Wendy. While my experience was different, I will have to disagree with the previous reviewer’s remarks that allude to her responsiveness and professionalism. Wendy is a FULL-TIME attorney who deals with a number of simultaneous cases and her support staff was there to answer any question that I had when Wendy wasn’t available. Wendy DOES fight your battles with a TEAM of professionals who are strategic in their plan of attack. And let’s be honest, paying for any type of attorney is a fee you don’t want to shell out at any time in your life, but I consider Wendy and her services as a return on an investment--having my daughter full-time. If you’re reasonable and--above all--caring, Wendy doubles her efforts to assure that you receive the outcome you deserve. I HIGHLY recommend The Law Offices of Wendy Raquel Hernandez to anyone who finds the legal process to be frustrating. Wendy and her legal staff are true warriors who exhibit pride in their congizance of the legal system. But, they truly show pride in their clients who feel stuck in their situation. A+++ for Wendy and company! THANK YOU WENDY!!

Posted by Steve | July 18, 2011

Accountable Professionalism

I have utlilized The Hernandez Firm in both personal and professional capacities. Wendy has built and maintains a staff and legal business that insures Accountability to her Clients and the utmost professionalism. I have recommended her to friends and colleagues without question whenever the chance p...resents itself

Posted by Donna | July 17, 2011

Donna Farris

I have had the privelege of knowing Ms. Hernandez for 15yrs and working with Ms. Hernandez while she was at the Maricopa County Attorney's Office. Ms. Hernandez is a champion for her clients. I have referred some of my friends to Ms. Hernandez and they have been very pleased with her. Most of the...m had aleady gone to other attorneys and were very jaded with Attorneys in general, until they met with Ms. Hernandez. I highly recommend Ms. Hernandez to handle your case.

Posted by Kathryn Rhinehart | February 11, 2011 | Family

Divorce and Child Custody

I have had the pleasure of working with Wendy and her staff over the past 2 years. I find that her knowledge and organizational skills far exceed many other attorneys I have worked with in the past. While other attorneys treat you as just another case, Wendy is prepared to fight for what is right f...or you and your children. She does not sit and chatter with you, then send you a bill. She is direct, effective and stays on point. This is most appreciated when money is already an issue. I have recommended Wendy to several of my friends and they all have had the same experience that I have had. I hope to never need legal representation again, but if I do, I will only need to make one call to Wendy and know that I have the best representation possible.

Posted by anonymous | January 31, 2011 | Divorce & Separation

RUN!

After $18,000, this was the worst experience of my life and not only because of my unreasonable ex husband but because of my representation as well. Wendy works through a paralegal and to get to her you have to penetrate a brick wall. The staff doesn't return emails, phone calls or even answer all ...?s in an email. She filed documents without allowing me to review them and failed to send me copies after the fact. To this day, I have not received everything. Her paralegal worked outside of her scope by telling me she would not let me settle prior to mediation/trial because I would most likely get what I wanted as I was being reasonable and my husband was being unreasonable. At a time I was upset and feeling flustered, Wendy proceeded to tell me that I had made my bed and that one day i would figure out why I chose my partner. I was so tired of the lack of communication and her failure to inform me of the progress and mostly lack of progress that I asked her to withdraw and she waited over a week to do it and still never responded. Now two months after she has withdrawn, I'm still being charged for emails in which they forwarded the court's final rulings and a drafted letter that read something along the lines of "enclosed is your CD for ADR". I still can't even get the receptionist to respond to my emails unless she is calling me for payment. She IS competent but her lack of responsiveness was disappointing to say the least. During my interviews with other attorneys, I found she was well known as a competent but unresponsive attorney. I met a few other attorneys who had clients with cases against her and the attorneys have also been unable to get a response from anybody other than her paralegal. So in closing, if you want your battle fought by a paralegal then Wendy's firm is the firm for you, but you will not save any money. You will be charged for sending emails and then following up with a call after not hearing back within a few days.

Wendy Hernandez

Replied last March 15, 2011

This was a high-conflict divorce w/children. I am bound by the attorney-client privilege, so I can't comment regarding the specific allegations, but early in this case, I recognized the issues, and potential for breakdown in communication between me and my client, given those issues. As I do in every case where I identify similar challenges, I share with potential clients the following: 1. Your attorney is on your side! If you hire an attorney, trust that person is working in your best interest. If you don’t trust your attorney, retain another attorney. Even a trusted attorney is not always going to tell you what you want to hear. This may be upsetting, but you want to be told the truth about the case challenges, right? Any messy situation can be managed if the client is willing to acknowledge the obstacles. 2.Your attorney is not a psychiatrist, psychologist, or therapist. Your attorney will provide you with ongoing emotional support, but is not equipped to give you hours of mental health support weekly. If you often find yourself calling your attorney's office for this type of support, call a family member, friend or mental health professional instead. There is nothing wrong with having the support of a trained mental health professional! 3. Rather than contacting your attorney's office multiple times daily about different issues, schedule a time to meet with your attorney or send all your inquiries to your attorney in a single e-mail. Most family law attorneys charge for any time they spend on your case. If you send five different e-mails in one day, you will be charged for the time it takes to read and respond to each e-mail separately. This is expensive, and it is impossible for your attorney to keep up with this frequency of communication at a quality level. 4. “Keep your eye on the ball”: It is OK to change your mind about what you want, but advise your attorney of your changing desires. Frequent changes in the “plan” could make it hard for the attorney to "keep up" and increase the case costs. 5. Your attorney has training on how to read, research, and follow court-mandated rules. If you provide documents that “support” your case, your attorney has an ethical obligation to give this information to the other side whether or not you agree. Thus, prior to releasing information to your attorney, consider whether it is really something you want revealed to the other party. You must be involved in the direction of your case, but there is a difference between being involved and micromanaging the way your attorney practices law. Micromanaging in a way that is contrary to the standards of practice/law will take more time, cost more money and could lead to sanctions against you by the judge. 6. Similar to a doctor, an attorney’s calendar is heavily scheduled. It is often impossible to “walk in” to the office and see the attorney or to call expecting to talk to the attorney right then. Would you be successful in reaching your doctor if you approached communication this way? Probably not. Staff can serve as a “go-between” in getting a message to the attorney immediately. A benefit to fostering your communication with the staff is that you can keep your finger on the the pulse of your case without having to pay the attorney’s hourly rate. I highly suggest scheduling regular meetings with your attorney. 8. Be accountable to yourself. Do you often find yourself complaining about how bad your life is, what a monster your “ex” is, how you have horrible luck, and how everyone is conspiring against you? Re-playing this broken record over and over in your head is exhauting for you and those around you. Fully experience the difficult emotions, but try to recognize what choices you made in life that led you to this place. Try to figure out why you made these choices. Change your future, stop being a victim of the world and take back your power!

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