Avvo Review Score

4.2 /5.0

21 Client Reviews

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Showing 1 - 5 of 5 reviews | General Knowledge

Posted by Art | September 21, 2023 | Hired Attorney | Divorce & Separation

Child Support

Austin did a great job representing me on my case that was brought forth from me ex. He communicated with me well when I had questions. He is a bright Attorney who knew how to handle my case and even put the opposing attorney on check lol If you’re looking for someone who will put the hard work i...n your case, look no more this is the guy.

Posted by anonymous | September 11, 2023 | Hired Attorney | Military Law

Not professional or personable

Paid Mr. Carmen to do a thorough case review. He indicated that he knew about pensions regarding the military and went off on a tangent that cost me money only to tell me what I already knew and was not in dispute. Met with me once face to face; countless e-mails; getting ill and asked to conduct bus...iness over the phone; charging me the same price as in person; assigned a paralegal that did nothing but send emails; also made one phone call to me to tell me my appointment was cancelled after I had been sitting in their office for 10 minutes. The phone call was received at the time of the appointment. Just found out that his paralegal quit and he also quit my case. Reason given, I didn't keep enough money in my trust though I tried to make a payment by phone on two occasions and was informed, "someone would get back to you." A follow up phone call from the office stating that Austin was withdrawing for several other reasons. Not professional in the least. Sorry Austin.

Posted by Tessa | March 25, 2023 | Hired Attorney | Family

Child Custody

I hired Austin Carmen as my legal representation in a family court case in Grant County, WA. Mr. Carmen was not only extremely knowledgeable but he was also very sensitive and reassuring during a time where I was extremely scared for my children and I’s safety. I am a very “what if” person. Mr. Carme...n and his team never seemed grow frustrated with answering my “what if” questions. He responded to inquires quicky, even during weekends and evenings, when I never expected him to. When it seemed like every system or agency out there had failed my children, repeatedly, Mr. Carmen and his team came through for them. I would highly recommend him to anyone seeking help navigating through the family court system.

Posted by Carmela | July 09, 2022 | Hired Attorney | Probate

Do not hire this attorney

I hired Austin Carmen to represent me with my issue with the trustee of my late husband's estate. I spent $6,000 for this case for nothing. I ended up withdrawing him as my counsel because he doesn't know what's he's doing. He does not communicate with me unless I asked what's going on. Collecting p...ayments has to be advanced. I complained about paying in advance as i didn't see progress with my case, but he threatened me to withdraw as my counsel if i don't put money in my account. Also, he is not kind attorney. Poor service and poor representation all around.

Austin Carmen

Replied last September 01, 2022

I am sorry we did not perform to your satisfaction. I cannot comment on your case directly because I respect attorney-client confidentiality more than any accusation. I have a long track record of many happy clients. Unfortunately, we are not the right fit for everyone. I am sorry that our firm was not the right fit for you. Often, additional information will come to light during the representation that requires us to pivot our approach. Whenever this occurs, we make sure that we communicate the reasons for the needed change. This is part of the policies that ensure we have frequent contact with clients. We provide our clients with a direct phone line to their attorney and to the paralegal assigned to the case. When we receive questions from clients, we attempt to always respond within 24 hours. This may not always be possible, but the goal is to respond as soon as possible. I always strive to help my clients feel listened to and let them know that I genuinely care about them and their cases. However, not every attorney is a fit for every client. If you would like to discuss this with our office please feel free to call our office to set a time to do so. I hope you can find an attorney more suited to your needs, and I wish you good luck in your future endeavors.

Posted by Gregory | November 21, 2021 | Hired Attorney | Employment & Labor

Mr Incompetent

I hired him to write a letter of termination. He wouldn't return calls, didn't produce the letter and when I did go down again to cancel our agreement and get my money back, he typed one while I sat in the waiting room. The letter looked like a grade schooler wrote it and was completely inaccurate. I... rewrote the letter in front of Mr Carmen and his Business manager, which they then redrafted. It has now been 4 months and they won't return the balance of my $2,000.00 deposit or return any phone calls.

Austin Carmen

Replied last March 14, 2022

While I cannot go into the details of my work for you, I am disheartened that you would so drastically misrepresent the facts surrounding my representation. While I represented you, I gave you clear expectations for timelines to complete all work on your behalf, as I do with all of my clients. Not every attorney will be the right fit for every client and I hope that you find an attorney the fits your expectations in the future.

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