Avvo Review Score

4.2 /5.0

21 Client Reviews

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Showing 1 - 3 of 3 reviews | Compassion

Posted by Sebastian | May 02, 2025 | Hired Attorney | Family

Family law case

Austin helped me with a custody/family court situation that I had been dealing with for a while. He was able to get the result that we wanted, and took the time to educate me and explain the processes in a way that made sense to me. Austin was empathetic and demonstrated that he genuinely cared about... my situation and helping my family. Family court is an extremely confusing and stressful place to be, and it’s imperative to have a knowledgeable, caring, and passionate lawyer to help navigate it. Mr. Carmen is the perfect example of these qualities, and I would 100% recommend him to anybody that is needing a family law attorney.

Posted by Tessa | March 25, 2023 | Hired Attorney | Family

Child Custody

I hired Austin Carmen as my legal representation in a family court case in Grant County, WA. Mr. Carmen was not only extremely knowledgeable but he was also very sensitive and reassuring during a time where I was extremely scared for my children and I’s safety. I am a very “what if” person. Mr. Carme...n and his team never seemed grow frustrated with answering my “what if” questions. He responded to inquires quicky, even during weekends and evenings, when I never expected him to. When it seemed like every system or agency out there had failed my children, repeatedly, Mr. Carmen and his team came through for them. I would highly recommend him to anyone seeking help navigating through the family court system.

Posted by Carmela | July 09, 2022 | Hired Attorney | Probate

Do not hire this attorney

I hired Austin Carmen to represent me with my issue with the trustee of my late husband's estate. I spent $6,000 for this case for nothing. I ended up withdrawing him as my counsel because he doesn't know what's he's doing. He does not communicate with me unless I asked what's going on. Collecting p...ayments has to be advanced. I complained about paying in advance as i didn't see progress with my case, but he threatened me to withdraw as my counsel if i don't put money in my account. Also, he is not kind attorney. Poor service and poor representation all around.

Austin Carmen

Replied last September 01, 2022

I am sorry we did not perform to your satisfaction. I cannot comment on your case directly because I respect attorney-client confidentiality more than any accusation. I have a long track record of many happy clients. Unfortunately, we are not the right fit for everyone. I am sorry that our firm was not the right fit for you. Often, additional information will come to light during the representation that requires us to pivot our approach. Whenever this occurs, we make sure that we communicate the reasons for the needed change. This is part of the policies that ensure we have frequent contact with clients. We provide our clients with a direct phone line to their attorney and to the paralegal assigned to the case. When we receive questions from clients, we attempt to always respond within 24 hours. This may not always be possible, but the goal is to respond as soon as possible. I always strive to help my clients feel listened to and let them know that I genuinely care about them and their cases. However, not every attorney is a fit for every client. If you would like to discuss this with our office please feel free to call our office to set a time to do so. I hope you can find an attorney more suited to your needs, and I wish you good luck in your future endeavors.

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