21 Client Reviews
Showing 1 - 4 of 4 reviews | 1 star
Posted by anonymous | September 11, 2023 | Hired Attorney
Not professional or personable
Paid Mr. Carmen to do a thorough case review. He indicated that he knew about pensions regarding the military and went off on a tangent that cost me money only to tell me what I already knew and was not in dispute. Met with me once face to face; countless e-mails; getting ill and asked to conduct bus...
Posted by Roberta Gresham | February 06, 2023 | Hired Attorney
Horrible lawyer
never spoke to Austin while he was my lawyer only the paralegal and when I asked to speak to Austin he was very standoffish and rude! I asked for a copy of my whole case File and he told me that if I kept on coming into the office that he would have to call the cops on me and have me physically remov...
Posted by Carmela | July 09, 2022 | Hired Attorney
Do not hire this attorney
I hired Austin Carmen to represent me with my issue with the trustee of my late husband's estate. I spent $6,000 for this case for nothing. I ended up withdrawing him as my counsel because he doesn't know what's he's doing. He does not communicate with me unless I asked what's going on. Collecting p...
I am sorry we did not perform to your satisfaction. I cannot comment on your case directly because I respect attorney-client confidentiality more than any accusation. I have a long track record of many happy clients. Unfortunately, we are not the right fit for everyone. I am sorry that our firm was not the right fit for you. Often, additional information will come to light during the representation that requires us to pivot our approach. Whenever this occurs, we make sure that we communicate the reasons for the needed change. This is part of the policies that ensure we have frequent contact with clients. We provide our clients with a direct phone line to their attorney and to the paralegal assigned to the case. When we receive questions from clients, we attempt to always respond within 24 hours. This may not always be possible, but the goal is to respond as soon as possible. I always strive to help my clients feel listened to and let them know that I genuinely care about them and their cases. However, not every attorney is a fit for every client. If you would like to discuss this with our office please feel free to call our office to set a time to do so. I hope you can find an attorney more suited to your needs, and I wish you good luck in your future endeavors.
Posted by Gregory | November 21, 2021 | Hired Attorney
Mr Incompetent
I hired him to write a letter of termination. He wouldn't return calls, didn't produce the letter and when I did go down again to cancel our agreement and get my money back, he typed one while I sat in the waiting room. The letter looked like a grade schooler wrote it and was completely inaccurate. I...
While I cannot go into the details of my work for you, I am disheartened that you would so drastically misrepresent the facts surrounding my representation. While I represented you, I gave you clear expectations for timelines to complete all work on your behalf, as I do with all of my clients. Not every attorney will be the right fit for every client and I hope that you find an attorney the fits your expectations in the future.