Avvo Review Score

4.4 /5.0

7 Client Reviews

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Showing 1 - 2 of 2 reviews | Trustworthiness

Posted by MIke | October 22, 2018

Highly recommended.

I have dealt with a few attorneys in the past, and they generally live up to their stereotypes. Sue Skelton has changed my mind about that. She and her associates make you feel that your problems are genuine, and communication is excellent. You are treated with the utmost respect, and never feel inti...midated, and you are made to feel comfortable. I cannot recommend this law firm highly enough. It was such a non-stressful experience that I almost wish I had more work for her. I will ask her advice in the future for other areas of law, as needed.

Susan Skelton

Replied last October 22, 2018

Thank you so much for your kind and honest review. I love helping clients like you.

Posted by anonymous | April 10, 2018

Would not recommend

I hired Susan Skelton to file a bankruptcy. She explained I had to have her paid in full and file within six months. After two months her husband contacted me and offered a reduced rate to file early because he and Susan were moving away. I was not able to pay the remaining balance that soon and d...eclined. They referred me to the attorney taking on her cases. He promised he would call me the following day with a payoff quote and never did. I contacted Susan through fax, email and phone to terminate our agreement and request a refund. She responded one week later denying my request for a refund. Susan originally said she would like payments of $300 per month but as long as it was filed within six months the monthly payment did not have to be exact. She originally said to send her any information I received from bill collectors such as a law suit or judgement and she would contact the collector. I faxed Susan a letter I received from a collector thinking she had contacted the collector. She did not respond to myself nor did she contact the collector. One month later my checking account was garnished by the collector. This is why I was unable to accept her husband's offer to file early at a reduced rate. My only communication with Susan within three months was with her husband. Susan did not return one phone call, or prepare a single document. Her only response via email was to deny any part of our conversation which was not in writing. She and her husband left St.Louis and refused to refund any portion what so ever of the $350 I paid them and have yet to produce proof of any work completed with regard to my case. I would not recommend Susan Skelton to anyone

Susan Skelton

Replied last April 10, 2018

This client made no payment toward her bankruptcy in over 3 months and was offered a substantially reduced price to file prior to my leaving the state, which she declined. She also signed a contract that stated that once a file was opened and work commenced on the file that there would be a standard 2 hours charged for work done at $200/hour. Clients initial meeting was well over an hour and included pulling 2 credit reports and reviewing all debts with client; a petition was prepared with debts and income to determine eligibility and a Legal Services Agreement was signed, which outlined the charges entailed in opening a file. Client was also given instruction to pay all agreed-upon consent judgments, which she signed prior to hiring our office, to avoid garnishment of her bank accounts, which she did not follow. Once client was garnished, she was given detailed instructions on how to claim the proper exemptions in order to protect her bank account; I am unaware if she followed said instructions, as she promptly fired my office. Client later filed a bar complaint, which was deemed unfounded by the Missouri Bar, as she was offered many chances to file her case and was given advice on protecting her bank account in order to file. I am sorry client was unhappy, but our office did our best to assist her and worked on her file and spoke with her numerous times to try to resolve her issue.

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