He was so nice throughout the whole process. I was very frustrated with my insurance having delayed paying my claim for 3 years and had never had to speak with a lawyer before, so I was anxious about the whole situation. Mike was very nice and helpful and kept me informed on everything throughout the... process. After hiring him, the whole process was smooth and quick. He even offered to drive me to the deposition if the other attorney wanted to have it at ther office in SF as I was afraid of driving for long distances after my accident. I would definitely recommend him to anyone who needs an attorney.