I had initially hired a personal injury lawyer in my city who ended up not doing anything with my case for an entire year. After finding Brett Bergener on AVOO, my case was completed in a little over 2 months and I am very pleased with the outcome. With such high reviews, I wasn't sure if Bergener & ...Associates would accept my case since it was such a small injury (minor dog bite) and I actually had trouble finding a lawyer in my city (San Diego) that would accept my case. My previous lawyer even advised me to pretend I no longer had the pictures of my injury because he didn't believe they were bad enough. Mr. Bergener said that was outrageous and assured me that I had a strong case. I also really appreciate the fact that they were willing to work with me despite the issues I had with my previous lawyer. He was on the unethical side and I almost had to report him because he wouldn't hand over my file, despite it being the client's property. Long story short, Mr. Bergener was incredibly understanding, worked with me for weeks before I was even an official client, and has renewed my faith in personal injury lawyers. His firm was professional, persistent, and handled everything extremely quickly. I could tell how different this firm was from just the very first phone call. After signing with Bergener & Associates, it was an extremely effortless process. Highly recommend.