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Showing 31 - 35 of 57 reviews | Trustworthiness

Posted by anonymous | June 02, 2011

Competent Law Firm

I would like to commend Atty Carl Shusterman, Atty Ellen Lee and Senior Paralegal, Elsa Garcia for the efforts they made for my immigration case. Their competence with their job is outstanding. Elsa was always prompt in addressing our concerns thru email and phone. She is somebody you can rely on... when it comes to immigration forms and other requirements. Atty Lee's expetise was truly remarkable. We had a brief meeting with her before our interview because she wants to make sure we have the right documents. She also told us what to expect in the interview and that surely relieved our anxiety. I would also thank the most Atty Shusterman for being a great lawyer who always takes time to know his clients personally. I believe this is the best law firm anyone can ask for. I've heard from one of the videos of Atty Shusterman, dealing with immigration is like an operation, you wouldn't operate on yourself alone, you need a surgeon to do it. Atty Shusterman you are the best "surgeon" , leading the whole team towards a successful "operation".

Posted by Sarvesh | April 06, 2011

Best Lawyer!!! Very highly recommended.

I had a great experience working with Mr Shusterman and his associates especially Attorney Amy Prokop and Senior Paralegal Jay Pounders. I have previously hired two immigration attorneys for my case but I would not have got my Green Card if it was not for Mr Shusterman. My case became complica...ted due to an oversight by my previous attorney who filed my H1B extension about two weeks after it expired and then allowed me to travel on an Advance parole out of the country though according to the USCIS caculation I was out of status for 212 days thus subject to the three year bar. It took USCIS about 3 yrs to deny my first I485 but during that time my wife had travelled outside the country several times thus subjecting her to a 10 yr bar. I was unware of these issues initially since everytime we had to go I asked my attorney and got an okay from him. Once the denial came is when I got to know the issues and my attorney's response was that USCIS does not know what they are doing and it will be ok. In the next 3 yrs he filed two I485 and two Motions to reconsider or reopen, along with Advance parole and EAD with each I485. They were all denied and even with all this he let my wife travel on the Advance Parole. Shortly after USCIS put me in removal proceedings with a Immigration Court date within 10 days. At that point I contacted Mr Shusterman (on a Friday afternoon)and decided to change my attorney. He worked with me over that weekend going over the documents I faxed to his house and came up with an action plan. He was upfront with me stating that my case is very difficult and we might have to go to federal court with this and if I was ready for several years of waiting. Needless to say his brilliant action plan got my case terminated from the Immigration court and a few months later got me my Green Card. Thoughout the entire process he kept me completely informed of the steps he was taking and the reasons why they were necessary unlike my previous attorney. He is so through in his preparations that USCIS has no room to move in any other direction than what he wants them to move in. He anticipates all possible questions and is prepared with the answer before the question is even asked. If I had gone with him in the first place I am sure I would not have had any issues. I would very highly recommend him!!!!!

Posted by Tony | April 05, 2011

Look No Further To Ensure A Successful Outcome

I had Ellen Lee and her paralegal Judy Lu work on my naturalization case. Out of a scale of 1 to 10, I give them a 11 - to show how impressed I am with their work. I don’t write reviews so this must say something about Ellen and this law firm. I am originally from Vegas and looked for a local atto...rney to handle my case but did not find any that I was impressed with till I stumbled on this website and read all of the positive feedback from clients of this law firm. My case is somewhat complex. After my first meeting with Ellen I learnt that she has extensive experience. Ellen and Judy spent hours (if not days) assembling my extensive travel records and criss-crossing all the stamps in my passport. Ellen confidently prepared me for the interview and put me at ease. As expected, the interview went fast and was very relaxed. Ellen also explained to the interviewer the extensive supporting documents she compiled relating to my travel and the interviewer sounded impressed. However due to the amount of info the interviewer had to process she said she could not make a same day decision but promised to work on it the following day or two. Two weeks went by and I did not hear anything. There are two oath ceremonies scheduled each month and we passed still with no oath ceremony letter. Around Feb, I informed Ellen that since I have not heard from USCIS regarding the Mar 11th ceremony I was going to plan on a trip on Mar 8th and intend to be back before the next scheduled one. That’s when Ellen apologized for the unexpected delay and told me “they don’t know how to count” but did not elaborate. Anyway on Mar 8th when I was at the airport waiting for my outbound flight I was surprised with an email from Ellen saying that I have been scheduled for the Mar 24th oath ceremony! It was only at my meeting with Ellen before the ceremony for final instructions did she hand me a letter to keep as a “souvenir”. The USCIS made a decision in error and denied my application on grounds that I had broken the continuity of my residence with my many trips. I was given the opportunity to appeal and that I had to pay $650. Ellen took it up directly with the interviewer’s supervisor and told him about the mistake and that they had to correct the problem before the 30 day appeal period is up. The rest is history. Ellen did not even bother to tell me about the denial as she felt it was unnecessary to stress me and took care of the problem herself. In this business like any other business what you know and how you go about solving a problem in an efficient manner goes a long way in making things go smoothly. Based on this firm’s reputation and my personal experience with Ellen I can say look no further if you want a successful outcome on your immigration case.

Posted by AS | March 10, 2011

Can't say enough words to describe them.......

I went to Mr. Shusterman for adjustment of status for my wife who overstayed her visa waiver for about 4 years and she came here after we were married. I searched the internet and found similar cases like us which has been denied I even consulted a lawyer before Mr. Shusterman who was so pessimist...ic and said your case is being denied in most USCIS offices now. I decided to go to Mr. Shusterman law firm and after he heard our story he said it’s simple case marriage, I was shocked how calm he was about our case and the confidence he had but I trusted him right away. He gives you attention and listen to you, he and all the staff in the office answer any questions you have either on the phone or in person, I dealt with different lawyers and they treat you like they hired you not that you hired them, In Mr. Carl office it’s totally different you feel warm, friendly and comfortable, usually me and my wife when we make a decision she tells me let think about it first and then decide what we are going to do, when she talked to Mr. Shusterman to represent us she didn’t think twice and was very confident about him and his firm Elsa Garcia the firm paralegal is very friendly, professional and you deal with her most of the time, she is very prompt in answering e-mail or calling you back when you leave a message. And then comes attorney Lee nice, humble and very professional with tons of immigration experience and when the time come to defend you or represent you she is like law monster that nobody can stand infront of her, beside my wife hard case few month before the interview I became unemployed and I was so afraid because I didn’t have another income sponsor, she calmed me down and assured me not to worry about it. Sure enough our case was approved like a piece of cake with the help of those amazing people. Amazing firm, wonderful staff and most important they know what they are doing, those words are not enough to express our feelings, thanks a lot me and my family will not forget what you did for us.

Posted by danilo-ellen | January 24, 2011

**HIGHLY RECOMMENDED**

We are one of the many clients of the Law Offices of Carl Shusterman. Their experiences & good reputation are just a few reasons why we know we are in good hands.They are updated on all specific laws of immigration and have a genuine concern with their clients. Big thanks to Atty.Rajikrisna Iyer & t...o senior paralegal Judy Lu who are always accessible by phone & e-mail whenever we have concerns and they often update us with the progress of our application.From our H1B,H1B transfer,extensions & greencard application process-they're always dependable.If you think, your case is too important to entrust to someone with full confidence,consider the Law Offices of Carl Shusterman just like what we did....

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