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4.9 /5.0

459 Client Reviews

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Showing 6 - 10 of 142 reviews | Responsiveness

Posted by Harold | October 06, 2017 | Immigration

Atty. Ellen and Elsa are the Best Immigration Lawyers in Los Angeles

I am grateful and very satisfied about the result. I highly recommend Atty. Ellen Lee and Elsa. All the years of experience, the know-how to handle my immigration case and their professionalism - Hands down are the best in their field! Atty. Lee advises me even beyond immigration matters. Elsa commun...icate with me when needed by email or phone and was there every step of the way from start to finish. I am glad I chose the right attorney and her team are the best for my case.

Posted by anonymous | June 20, 2017 | Hired Attorney | Immigration

Very slow to respond.

The knowledge has been sound, but Im having to wait 2-3 weeks between each communication, typically I will prompt 3 to 4 times by both email and phone with no response. I've been dealing with Que, an employee of Carl and not Carl directly. It has possibly been the worst experience I have had from any... lawyer I have engaged with in terms of responsiveness and efficiency in responding and coming to resolution. My visa application has been going on 5 months now - I get promised that action will be taken in terms of being called to discuss matters, then nothing happens. It has been beyond frustrating and a gross waste of my time. Please reconsider if you really want the frustration of an unresponsive lawyer.

Posted by Rich | May 18, 2017 | Hired Attorney | Immigration

Best Immigration Attorneys

Just passed my Citizenship Interview. Atty. Lee did a very extensive and thorough prep prior to my interview and it was a BREEZE. I have been with this firm for more than 25 years, trust me, they are the best in their field. I highly recommend them, don't waste your time /money on others. They al...ways respond and answer questions/concerns promptly and their advise is spot on. Special Thanks to Ms. Ana Cruz and Atty. Lee! Atty Lee is very adept in her field and has always given me great advise even beyond my Immigration matters for years.

Posted by Abbas | April 27, 2017 | Hired Attorney | Immigration

Great Communication, fantastic results

It started with a great consultation, very key questions were asked when I met Mr. Carl Shusterman and Mr. Que Hirschi. I had a case that was pending for a year and was at the stage of RFE. I got convinced that I was in the right office. Our consultation was booked for 30 minutes but attorney Que ask...ed me feel comfortable and ask any questions I had and so the meeting continued easily over an hour. Next day I called the office again and decided to have attorney Que work on my case. I have never been so happy in any decision I have taken. From there it was a smooth ride. Attorney Que Hirschi and his senior paralegal Ms. Leticia Madrigal were extremely knowledgeable, patient, accurate and caring every single step of the way. I called and emailed multiple times and i always got a response, a call back or a reply within minutes. I always asked many questions and it was always answered. My case was filed on time, meeting all deadlines and the case that was pending for 2 years finally got approved. I am now waiting for my AOS. My experience was excellent and I highly recommend this office, Mr. Que Hirschi and Ms. Leticia Madrigal. Thank you :)

Posted by sumaira | January 17, 2017 | Hired Attorney | Immigration

Wonderful team with great service!

If you are looking for the best immigration attorney in the US and Canada, Mr. Carl Shusterman is the right office for you. I would highly recommend their services. I believe this is the most efficient and professional attorney office out in Los Angeles. I live in Toronto, Ontario, Canada. I found ...him on line. I read his reviews and then I hired him for my immigration case. We had an online appointment on skype with Mr. Shusterman. He is very friendly and patient. He clearly answered our questions/concerns. Since the day we retain his services, we were swiftly take care of. First of all, I want to thank a lot to Ms. Garcia. I have constantly emailed her regarding my case and she is prompt with her responses. I would have highly appreciated her hard work. She is very helpful, kind, insightful and prompt with responses. We were assigned to Attorney Lee. Attorney Lee is sharp, brilliant and kind. I am feeling very blessed that our immigration case has been approved. Overall, their attention to detail is unmatched. Thank you so much Mr. Shusterman, Ms. Elsa and Attorney Lee for your dedication and perseverance of my immigration case. My family and I thank you and your firm. All the best, Warm Regards Sumaira

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