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4.9 /5.0

459 Client Reviews

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Showing 86 - 90 of 142 reviews | Responsiveness

Posted by Bill | May 15, 2011

Great communication

Although it took a long time to receive my green card, Ana Cruz and mr Shusterman were great through the whole process. They were very attentive and returned phone calls immediately. Thank you for a great job.

Posted by Eeraj | April 24, 2011

Carl M Shusterman to the Rescue

I hired Carl Shusterman's firm to get help with my parents' green card application. Initially, I had filed the application myself but soon I realized that this apparently ‘simple’ process required legal firepower due to various “Request for Evidence” (RFE) demands by INS that were cropping up like mu...shrooms after spring rains (“Prove that your father did not overstay in the USA when he came here 23 years ago” was one such RFE). While there are a few competent attorney firms that deal with immigration matters, I chose Carl Shusterman based on his reputation and stellar reviews. I am happy to report that his firm did not disappoint me. I scheduled a call with Carl Shusterman himself initially. He came across as a calm and collected person. I signed the dotted paper, and was assigned attorney Raj Iyer and senior paralegal Judy Lu to my parents’ case. Both Raj and Judy worked diligently on my case for several months, responding to various “queries” that INS is so fond of sending. They both were very responsive via emails and phone to any questions or concerns I had. Raj Iyer even called up National Visa Center on my behalf many times to speak about a few tricky issues. Choosing the right attorney to represent you is as important as selecting a physician when you are sick. You don’t want to compromise on the quality in either situation. If you have an immigration issue that is making you sick, you should talk to “Dr” Shusterman. The price is worth it.

Posted by Sarvesh | April 06, 2011

Best Lawyer!!! Very highly recommended.

I had a great experience working with Mr Shusterman and his associates especially Attorney Amy Prokop and Senior Paralegal Jay Pounders. I have previously hired two immigration attorneys for my case but I would not have got my Green Card if it was not for Mr Shusterman. My case became complica...ted due to an oversight by my previous attorney who filed my H1B extension about two weeks after it expired and then allowed me to travel on an Advance parole out of the country though according to the USCIS caculation I was out of status for 212 days thus subject to the three year bar. It took USCIS about 3 yrs to deny my first I485 but during that time my wife had travelled outside the country several times thus subjecting her to a 10 yr bar. I was unware of these issues initially since everytime we had to go I asked my attorney and got an okay from him. Once the denial came is when I got to know the issues and my attorney's response was that USCIS does not know what they are doing and it will be ok. In the next 3 yrs he filed two I485 and two Motions to reconsider or reopen, along with Advance parole and EAD with each I485. They were all denied and even with all this he let my wife travel on the Advance Parole. Shortly after USCIS put me in removal proceedings with a Immigration Court date within 10 days. At that point I contacted Mr Shusterman (on a Friday afternoon)and decided to change my attorney. He worked with me over that weekend going over the documents I faxed to his house and came up with an action plan. He was upfront with me stating that my case is very difficult and we might have to go to federal court with this and if I was ready for several years of waiting. Needless to say his brilliant action plan got my case terminated from the Immigration court and a few months later got me my Green Card. Thoughout the entire process he kept me completely informed of the steps he was taking and the reasons why they were necessary unlike my previous attorney. He is so through in his preparations that USCIS has no room to move in any other direction than what he wants them to move in. He anticipates all possible questions and is prepared with the answer before the question is even asked. If I had gone with him in the first place I am sure I would not have had any issues. I would very highly recommend him!!!!!

Posted by Tony | April 05, 2011

Look No Further To Ensure A Successful Outcome

I had Ellen Lee and her paralegal Judy Lu work on my naturalization case. Out of a scale of 1 to 10, I give them a 11 - to show how impressed I am with their work. I don’t write reviews so this must say something about Ellen and this law firm. I am originally from Vegas and looked for a local atto...rney to handle my case but did not find any that I was impressed with till I stumbled on this website and read all of the positive feedback from clients of this law firm. My case is somewhat complex. After my first meeting with Ellen I learnt that she has extensive experience. Ellen and Judy spent hours (if not days) assembling my extensive travel records and criss-crossing all the stamps in my passport. Ellen confidently prepared me for the interview and put me at ease. As expected, the interview went fast and was very relaxed. Ellen also explained to the interviewer the extensive supporting documents she compiled relating to my travel and the interviewer sounded impressed. However due to the amount of info the interviewer had to process she said she could not make a same day decision but promised to work on it the following day or two. Two weeks went by and I did not hear anything. There are two oath ceremonies scheduled each month and we passed still with no oath ceremony letter. Around Feb, I informed Ellen that since I have not heard from USCIS regarding the Mar 11th ceremony I was going to plan on a trip on Mar 8th and intend to be back before the next scheduled one. That’s when Ellen apologized for the unexpected delay and told me “they don’t know how to count” but did not elaborate. Anyway on Mar 8th when I was at the airport waiting for my outbound flight I was surprised with an email from Ellen saying that I have been scheduled for the Mar 24th oath ceremony! It was only at my meeting with Ellen before the ceremony for final instructions did she hand me a letter to keep as a “souvenir”. The USCIS made a decision in error and denied my application on grounds that I had broken the continuity of my residence with my many trips. I was given the opportunity to appeal and that I had to pay $650. Ellen took it up directly with the interviewer’s supervisor and told him about the mistake and that they had to correct the problem before the 30 day appeal period is up. The rest is history. Ellen did not even bother to tell me about the denial as she felt it was unnecessary to stress me and took care of the problem herself. In this business like any other business what you know and how you go about solving a problem in an efficient manner goes a long way in making things go smoothly. Based on this firm’s reputation and my personal experience with Ellen I can say look no further if you want a successful outcome on your immigration case.

Posted by anonymous | March 28, 2011

A Great team

Through my long immigration journey, the team at Carl Shusterman's firm did an exceptional job. I particularly want to mention Attorney Raj who is very knowledgable and thorough. He worked consistently to smoothen out the bumpy roads in my immigration process and provided feedback appropriately. Judy... Lu, the senior paralegal who assisted him has worked with my case right from the beginning. She has been very diligent, quick to respond and also proved to be very knowledgeable. Working with this professional team was a great experience and I wish to thank them sincerely.

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