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4.2 /5.0

57 Client Reviews

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Showing 11 - 11 of 11 reviews | Staff & Support

Posted by Mrs. Leah C. | March 10, 2022 | Hired Attorney

Less Fee...but MORE Taken by THEIR MEDICAL TEAM

I had a car accident in Aug.2017. I met with their team the next day. I was told to go thru their medical services.. I was given a list ..a car rental set up..and their treatment places. I made appointments. they told me to go see these medical places they use. I never missed an appointment. I did ...everything they advised me to do. I was told by their case manager Josh.....we are still waiting on the medical discounts to get settled....It was their companies that I used so I knew they would. NOPE. I was told they are not giving me ANY discount...What? All medical providers do. I should know, I did medical billing before. I was charged OVER $16,000 in MEDICAL FEES! And I didn't have surgery...just physical therapy. No discount because their accounts dept.manager Josh told me "They see your $50,000 insurance settlement payout from the accident?! What??!!. That should have no bearing. I was never disclosed this by amyone. I never saw an attorney after my first consultation. I should of just went thru my own medical..not yours? No discounts at all? I ended up paying their MEDICAL PLACES THEY TOLD ME TO GO SEE.. MORE THAN MY SETTLEMENT ! Hidden accounting costs not disclosed prior. I was so needing the money fast I signed and was done. I feel their is a "hidden pocket" being filled to them sending you to their medical services....yet they give no medical discount?? HUMMM FISHY. I was pleased with their staff to say something positive to my first experience with a accident claim. They were the only ones keeping in contact. Never saw Paul Powell..was told he sees everyone about their case. NOPE. IT UPSETS ME EVERY TIME I SEE HIS DUMB COMMERCIALS....MORE LAWYER LESS FEE.....REALLY??? YOU BETTER ADD...EXCEPT MY MEDICAL SERVICES.... THEY GET EVEN MORE THEN YOU OR ME!

Paul Powell

Replied last May 30, 2023

Leah, we are very upset to read this review, as we pride ourselves on client experience and communication. We are unable to respond in detail due to confidentiality, however, we would like to sit down and speak with you about this and address any questions you have. We look forward to hearing from you.

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