I asked Ms. Drain to help me with a bankruptcy. When I first called I was scared, afraid to answer my phone and worried that my wages were about to be garnished. Ms. Drain was caring, professional and committed to making sure that I fully understood the bankruptcy process. She assured me that the ...law was designed to protect me. The process was complicated, but she always was available to help me with any questions. I have friends who hired Phillips and Associates to file their bankruptcy. Because of the education Ms. Drain provided me, I was explaining the bankruptcy process to my friends because their own attorneys would not take their calls. I wish all attorneys treated their clients the way that Ms. Drain and Jay treated me. I have referred my mother and a friend at work. They both think that Ms. Drain is the best attorney they ever talked to. She even answers her own phone.