Overall Rating
This is an aggregated review score of Avvo and Lawyers.com reviews.

5.0 /5.0

265 Client Reviews

Avvo

5.0

(209)

Lawyers.com

5.0

(56 )

 See client reviews from Lawyers.com
Filter Avvo Reviews (209) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.
Star rating
5 stars 205 4 stars 4
3 stars 0
2 stars 0
1 star 0
Practice Areas
Personal Injury (53) Lawsuits & Disputes (41) Car Accidents (34) Insurance (8) Trucking Accident (2) Workers Compensation (2) Animal & Dog Bites (1) Bankruptcy & Debt (1) Brain Injury (1) Contracts & Agreements (1) DUI & DWI (1) Debt Settlement (1) Family (1) Motorcycle Accident (1)
What Clients Mention
Case Results (71) Advocacy (60) Recommendation (52) Responsiveness (37) Communication Style (34) Professionalism (33) Staff & Support (25) Compassion (20) Practice Area Knowledge (20) Character & Conduct (15) General Knowledge (7) Trustworthiness (7) Cost of Services (5) Punctuality (2) Free Consultations (1)

Showing 46 - 50 of 205 reviews | 5 stars

Posted by April | August 27, 2025 | Hired Attorney

Friendly and professional!

Chris Barrus and my caseworker, Brenda, effectively managed my case while ensuring my utmost comfort and stress-free experience. Chris demonstrated exceptional helpfulness and attentiveness to my preferences, while Brenda fostered a friendly and supportive demeanor, providing regular updates on the s...tatus of my case. Throughout my interactions, I received timely and comprehensive responses to any inquiries I may have had. I would definitely recommend their services.

James Swapp

Replied last September 16, 2025

Thank you for your kind review, April!

Posted by Ruthie | August 20, 2025 | Hired Attorney

Real Help Matters!!

Thank you. The staff that I have spoken with has been generous with their time, and knowledgeable which is so helpful in legal issues. Calls to the office by myself were addressed promptly, and all inquiries answered. The staff is friendly, understanding, and is adept at lowering any stress levels a ...client may be experiencing. I’m happy with ALL the staff has done with me and for me. And especially grateful for their professional referrals for my health care. Spokane Spine Center was so effective and efficient. I would refer anyone to Craig Swapp and Spokane Spine Center. And have. Thank you.

James Swapp

Replied last September 16, 2025

We truly appreciate your review!

Posted by Christina | August 14, 2025 | Hired Attorney

Don’t hesitate give them a call!!!

Chris and Heidi were on it from the start. My rights were protected. They answered all questions little or big. Helped me understand what they were doing and the process from start to finish.

James Swapp

Replied last August 20, 2025

We are thrilled to learn that you had a positive experience with us!

Posted by David | August 13, 2025 | Hired Attorney

These people know what they are doing

I hired this firm to help make sure that I did not end up having to pay medical bills, etc. after having been hit by a car while riding my motorcycle. They accepted my case even though I did not have insurance on the bike at the time of the accident. My team at Craig Swapp took care of everything. M...y contact, Kendra, was very professional and also personable. All the bills were paid, I got money to replace the bike, money to replace riding gear, plus a very satisfactory settlement. The team exceeded my expectations. But they weren't done, Kendra called me the other day to let me know that they had obtained an additional settlement for, literally, ten times more than what I have already received!!! Obviously I am very happy with the Craig Swapp law firm

James Swapp

Replied last August 20, 2025

Thank you so much for your kind words, David! We're delighted you enjoyed your experience with us!

Posted by Valentina | August 09, 2025 | Hired Attorney

Great job. Thanks.

The Craig Swapp & Associates company was recommended to me by a neighbor after she was their client. She was very satisfied with this company. I am also very pleased that I applied to this company. All the time from the very beginning of the appeal to the final Heidi Underwood and Christopher R B...arrus were in touch with me answered all my questions and explained the current situation. They were professional and helpful toward to my case. My rights were legally protected, and also got a very good settlement. I express my gratitude to them for their job.

James Swapp

Replied last August 20, 2025

We appreciate your wonderful review, Valentina!

See All Client Reviews