I had given up fighting for a VA pension about 5 years ago and thought my case was hopeless since my husband had already passed away. My daughter spotted an online post from Mr. Franklin in answer to someone’s question. His answer led us to believe that there were still possibilities in my case. Ther...efore, my daughter contacted him. Even before I hired him, he was extremely helpful in explaining the steps that I would need to take in order to get my case reopened. Once it was reopened, he handled the process in the most professional and humane way possible. He even flew to the location and accompanied me to my appeal hearing. He was so prepared with evidence and knowledge that he commanded respect. At the same time, he was so respectful of the other party that he built a great rapport. My appeal was successful. What he did for me has changed my life! I am so very grateful!