Catherine Chan was by far the best immigration attorney I've hired hands down. She was very attentive to me and my husband's needs working extremely fast and meticulous in getting us our permanent residency, which we have since received. Mrs. Chan made the difficult government forms very easy to un...derstand and easy to submit through her online system. What was also great about working with her was our ability to reach out to her via phone or email and how quick she was with a prompt response. The entire team at her law firm made the experience a very pleasurable one for us. THANK YOU, from the bottom of our hearts!

We picked Catherine after interviewing several immigration attorneys. Although each of them were competent, Catherine stood out by virtue of the questions she asked, her listening, and the ease with which she understood our situation. Catherine and her team developed an effective approach, kept us ...in the loop at every move, communicated clearly, all which allowed us to be comfortable and active participants in the process. Catherine was great at informing us of the process, the next steps, what to expect, and what we needed to do/supply to achieve a positive outcome. Catherine was always readily available to answer questions, did what she said she would do; no surprises, no curve balls, no disappointments. With Catherine's guidance, our petition for my spouse's residence was granted and we now have the opportunity to spend the rest of our lives together.

I had the unfortunate experience of dealing with the Chan Law Firm recently, and I must say that it was an absolute nightmare. I hired them for legal representation and paid a hefty $13,000 retainer, expecting professional services and open communication. However, what I received was nothing short of... a complete disappointment. From the very beginning, it was clear that the Chan Law Firm lacked professionalism. After paying the retainer, they suddenly ceased all communication with me. My attempts to reach out via phone calls and emails were met with silence. It was incredibly frustrating, as I was left in the dark about the progress of my case. This lack of communication was not only unhelpful but also disrespectful to a paying client. In my desperation for answers, I decided to call the firm and request a refund due to their negligence and unresponsiveness. To my disbelief, the representative I spoke with was incredibly rude and unprofessional. Instead of addressing my concerns, they yelled over me, displaying a complete lack of respect. Eventually, the representative abruptly hung up on me, demonstrating a complete disregard for resolving my issues. The Chan Law Firm's behavior is not only unprofessional but also unethical. It is unacceptable for a law firm to take a substantial retainer from a client and then disappear without explanation or updates. The fact that they failed to provide the services they were paid for is a clear sign of their incompetence and lack of integrity. I strongly advise anyone seeking legal representation to steer clear of the Chan Law Firm. Their lack of professionalism, communication, and respect for clients is deplorable. Save yourself the frustration, disappointment, and financial loss by seeking legal assistance elsewhere. It is essential to raise awareness about the Chan Law Firm's unprofessionalism to protect others from undergoing the same distressing experience. Choose a law firm that values its clients, maintains open lines of communication, and upholds professional standards. The Chan Law Firm certainly falls short in all these aspects and should be avoided at all costs.