I retained Joel Wilks for legal representation and, unfortunately, my experience was deeply disappointing. Throughout my case, communication was inconsistent and often delayed. Important follow-ups required repeated requests, and I did not feel adequately informed or supported as a client. Deadl...ines and expectations were unclear, which added unnecessary stress to an already difficult situation. Much of my interaction was with paralegal Kelsey LeBlanc. In my experience, responses were slow, explanations were limited, and requests for my client file and basic information took far longer than expected. I repeatedly had to follow up to receive materials that should have been provided promptly. Ultimately, I did not feel that my interests were properly prioritized or that I received the level of representation and professionalism I expected. Based on my personal experience, I would not choose this firm again and would advise others to ask detailed questions about communication, responsiveness, and client file access before retaining them.