Troy Brookover and staff, Raymond, Phyllis and Stormy kept me informed, returned my calls, did all the work, made all the calls, and always treated me with respect and kindness. I was extremely pleased with the settlement. I am retired from an insurance company, and maybe I have a better grasp th...an some others who do not have any experience in that field. But I do understand there can be pitfalls in even the clearest liability situations, such as policy limits. I know that Troy Brookover and his team is the best choice I could have made under any circumstances.